1. AlexRogansBeta's Avatar
    Have the server settings changed? In the last four weeks I have gone from having flawless email access on my Passport to being unable to download, view, forward or attach files in my HUB?

    Posted via CB10
    12-09-15 01:07 PM
  2. BCITMike's Avatar
    Sounds like hub problem. Did you do any OS upgrades?

    Posted via CB10
    12-09-15 02:24 PM
  3. Willardv's Avatar
    Yes they have. Microsoft emailed a few weeks ago to say that server settings were changing and provided instructions on how to fix - that said - I haven't noticed anything on my end. Have the message saved, though.
    12-09-15 02:41 PM
  4. bmercer94's Avatar
    I believe they've changed from the old m.hotmail.com to s.outlook.com as the latter is required for connection now on my end for EAS

    Posted via CB10
    12-09-15 03:06 PM
  5. AlexRogansBeta's Avatar
    Well, I deleted and re-added the accounts and now it works just fine. I probably should have just done that before bothering ya'll about it haha. But, now I know! Thanks for your help.

    Posted via CB10
    12-09-15 03:15 PM
  6. bmercer94's Avatar
    Hey, never hurts to ask. But you're welcome

    Posted via CB10
    12-09-15 03:33 PM
  7. kingsleepy's Avatar
    Hi,

    i'm have the same problem. Can't download any attachments. I used a hotmail account which changed to Outlook.
    so far I have done the following

    1)security wiped the phone and re-installed only my contacts
    2)deleted email account and setup under outlook

    It works for 1 day and then I get a msg (unable to download attachment) then I have to delete email account and re-setup again.

    i'm using the BB classic with latest software
    Please help
    12-10-15 01:15 PM
  8. bmercer94's Avatar
    Assuming you're using exchange activesync, are you using s.outlook.com as your server?

    Posted via CB10
    12-10-15 01:30 PM
  9. Michele Guzzini's Avatar
    I'm experiencing the same issue. I've just changed server settings to s.outlook.com and let's see if my problems will be fixed. My major one is contacts synch from phone to server.

    Posted via CB10
    01-06-16 12:49 AM
  10. Emaderton3's Avatar
    The other threads discussing this have found that the problem returns after a few days. No long term solution yet.

    Posted via CB10
    01-06-16 06:41 AM
  11. andre20100's Avatar
    01-06-16 09:33 AM
  12. Michele Guzzini's Avatar
    The other threads discussing this have found that the problem returns after a few days. No long term solution yet.

    Posted via CB10
    Well, at the moment it seems this solves the problem.
    Let's see in the next days then.

    Posted via CB10
    01-07-16 01:37 AM

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