Printable View
My hosting service includes a Microsoft exchange activesync service equivalent:
OX App Suite
I have tried to add that very account to both my passport and my iphone 5.
both are successful added but my iphone has properly synced emails, contacts and etc where else my passport is showing nothing.
Any ideas on whats wrong?
Can anyone help?
This exchange service works fine with my iPhone 5.
The account is accepted on my passport but the contents of the email, contacts and such are empty.
Posted via CB10
So microsoft active sync works better on an iPhone than it does bb10?
Posted via CB10
How did you add it. Did you allow BB10 to decide how to sync to that account pr did you chooseadvanced and load it manually?
My work account has to be added using the advanced activesync setup using the same credentials for the iPhone. When loaded that way it works properly including allowing me to add Contacts from the server and syncing calendar appointments.
The big issue has been the user name needs to be truncated before the @.
T-Mobile вιaсĸвεггч� Passport � Autoloaded 10.3.1.2582 Sachesi upgraded to 10.3.1.2744
thing is i cannot see the settings used on my iphone.
can you please guide me through it? ill be eternally grateful
You can also check the settings in the PC client to use with advanced mode on bb10
Z30STA100-5/10.3.2.500
I use OX Mail and works fine for me:
Domain is your email address domain.
Username is the part before the @ in email.
Email address is full email.
Server Address is privateemail.com
Port is 443
Use SSL & Push ON
Use those settings for Advanced Email Setup Exchange Activesync type.
Posted via CB10
Thanks for the replies and suggestions guys.
Unfortunately for me i still can get it to work on my passport and again still working on iphone.
Allow me to be more detailed with how i setup OX xChange on my iphone (successfully) and my passport (unsuccessfully)
Passport on 10.3.2:
- settings > accounts > add accounts > advanced > Microsoft exchange active sync
- description: blank
- domain: blank
- username: [email protected]
- email address: [email protected]
- password: as per
- server address: ox.company.com
- port: 443
- SSL: ON
- VPN: OFF
- PUSH: ON
Iphone 5 on iOS8.3
- settings > mail, contacts and calendars > add account > exchange
- email: [email protected]
- password: as per
- server: ox.company.com
- domain: blank
- username: [email protected]
- password: as per
- description: blank
- then advanced settings: SSL on
Anyone see what i did wrong? cause I cant!
Make the changes in bold
Thanks peter.
I'm getting a login information account error.
My password is definitely correct.
I also tried the domain including the @ but still no cigar.
Posted via CB10
Sometimes, the domain is different than the email that it's accessing.
For instance:
Email: [email protected]
Domain: mail.teachingothers.com
Also, sometimes the user name requires correct pathing such as:
Email: [email protected]
User Name: EXAMPLE/123456
Ask your network administrator for the correct setting.
Posted via CB10
Finally worked for me thank you very much!
Posted via CB10
OpenXchange isn't fully supported. Neither BlackBerry supports OpenXchange nor OpenXchange supports BlackBerry. Perhaps it demands on the Xchange version. It works for me, but sucks battery, so I can't use it.
Posted via CB10
What part of it doesn't work?
It took me a while to get the setup right and the right credentials as their documentation is ancient but I tested the contacts, calendar and email all seems fine.
Posted via CB10
Can you let everyone know how the correct setup looks?
Posted via CB10
Correct setup should be what I posted. I've been using it for over a year.
Posted via CB10
Thank you peter
Posted via CB10
I have a problem guys my email keeps disappearing from the hub. When I delete and resync the email everything appears again. After a day or two it dissappear again.
Posted via CB10