05-07-16 08:48 AM
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  1. SalMan50's Avatar
    SalMan50
    Hi guys. I've been using the OneDrive app available from BlackBerry world for some months now on my Passport, but when I go to the OneDrive folder online, it almost always seems to be skipping/missing many pictures that I had taken between dates. I have it set to automatically upload pics/videos and I was wondering if anyone else has this problem or even knows of a fix to this

    OneDrive backup skips A LOT of pictures-img_20160331_003905.png

    Posted via CB10
    03-31-16 01:42 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    I never used the ONeDrive auto backup. I use Google Photos and that never misses any pics.
    03-31-16 05:26 AM
  3. SalMan50's Avatar
    SalMan50
    Originally Posted by jaydee5799
    I never used the ONeDrive auto backup. I use Google Photos and that never misses any pics.
    Do you use that on a BlackBerry 10 device? Because that's what I use. Is it also the apk file that you have used? Thanks

    Posted via CB10
    03-31-16 08:07 AM
  4. Humga Chan's Avatar
    Humga Chan
    I had this issue when the setting 'back up only on wifi' was set. Once you let it backup over the network then it doesn't skip any pictures.
    03-31-16 08:56 PM
  5. SalMan50's Avatar
    SalMan50
    Originally Posted by Humga Chan
    I had this issue when the setting 'back up only on wifi' was set. Once you let it backup over the network then it doesn't skip any pictures.
    This doesn't seem to be the case, I've set it over the network and it still has the same problem persisting...


    Posted via CB10
    05-04-16 09:33 AM
  6. ALToronto's Avatar
    ALToronto
    I have noticed this also, in the past 4 months. I switched to uploading over the mobile network, and no skips so far.

    Posted via CB10 from my awesome Passport
    05-07-16 08:45 AM
  7. ALToronto's Avatar
    ALToronto
    Originally Posted by SalMan50
    This doesn't seem to be the case, I've set it over the network and it still has the same problem persisting...


    Posted via CB10
    Are you in a low signal area? If not, perhaps delete and reinstall the app. Mine has not been 100% perfect, but still very reliable.

    Posted via CB10 from my awesome Passport
    05-07-16 08:48 AM
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