09-30-14 02:18 AM
35 12
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  1. askarian's Avatar
    Screen on my z30 looks purplish rather than black. Most part of the OS and Crackberry app too. Is this how Amoled screen are supposed to be?

    Is this normal? Purple screen-img_00000007.png

    Posted via CB10
    tvko likes this.
    11-19-13 11:40 AM
  2. kb61's Avatar
    I dont see any purple

    Posted via CB10
    11-19-13 11:57 AM
  3. Anonymous2039's Avatar
    I don't see purple. You'll need to take a photograph of the screen with a camera for it to show.

    Q10SQN100-3/10.2.1.1055 using CB10
    11-19-13 12:07 PM
  4. askarian's Avatar
    Wow. I posted this from phone and it looked purple. I'll post another screenshot. Thanks!
    11-20-13 05:07 AM
  5. ronfc's Avatar
    Can it be that your own eyes are the problem?

    Z10STL100-1/10.2.0.1803
    mrcanoehead likes this.
    11-20-13 05:26 AM
  6. askarian's Avatar
    Here's what I'm seeing on my device.


    Is this normal? Purple screen-photo-1-1-.jpg

    Is this normal? Purple screen-photo-2-1-.jpg

    Is this normal? Purple screen-img_00000007.png

    Help?

    Posted via CB10
    11-20-13 10:51 AM
  7. Kamika007z's Avatar
    What OS version do you have installed? If it's 10.2.1.1055 maybe check the backlight as well as saturation levels?
    11-20-13 10:59 AM
  8. askarian's Avatar
    Os 10.2 official. With full brightness now purple becomes more like grey. Lower brightness turns it into purple. Not sure about other settings to check back light.

    Posted via CB10
    11-20-13 11:51 AM
  9. GS51's Avatar
    Os 10.2 official. With full brightness now purple becomes more like grey. Lower brightness turns it into purple. Not sure about other settings to check back light.

    Posted via CB10
    Did you reboot or hard reset or reload the OS ? just to make sure its not a software issue. If its still under warranty go check it where you bought it let the person who sold it to you verify.
    11-20-13 12:04 PM
  10. eddy_berry's Avatar
    Is it brand new? It might take some time to correct itself. It is something to do with LED displays.
    11-20-13 12:08 PM
  11. askarian's Avatar
    Yes. Brand new device. During daytime it works fine it's only during night time in the dark when the display has a purple tint to it.

    Posted via CB10
    11-21-13 10:19 AM
  12. kb61's Avatar
    Ive switched to z30 and now i understand what you mean...i think its normal, just amoled screen
    12-14-13 08:50 PM
  13. Marauder2's Avatar
    I noticed the same thing on mine, brand new today. Turned the brightness up and it went back to grey.

    Posted via CB10
    04-17-14 11:16 PM
  14. Gearheadaddy's Avatar
    Try out a great testing app called BBVE. BlackBerry Virtual Expert. It tests out a bunch of stuff on the phone...

    Trusted Member Genius
    04-18-14 12:46 AM
  15. BriniaSona's Avatar
    settings>display>colour balance
    04-18-14 12:52 AM
  16. Traxxmy's Avatar
    This is amoled issue. This particular issue also happened on nokia n8 first generation when they are released. I though this is solved already with current amoled generation

    Symbian is still and always my favourite Os
    04-18-14 07:25 AM
  17. thexnote's Avatar
    I Just bought blackberry z30 yesterday. I am also having the same exact puplish color at lower brightness. Should I go for a replacement or is it normal for all z30? can anyone help me out..
    07-24-14 07:39 AM
  18. anischab's Avatar
    settings>display>colour balance
    ^--- Yes, it has to deal with the white balance!

    Is this normal? Purple screen-img_20140724_145422.png
    (cold)

    Is this normal? Purple screen-img_20140724_145426.png
    (warm)

    Is this normal? Purple screen-img_20140724_145440.png
    (my choice on my device)


    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    thexnote likes this.
    07-24-14 07:55 AM
  19. anischab's Avatar
    The screen shots show the same... but the display changes... look into settings, display!

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    07-24-14 07:57 AM
  20. thexnote's Avatar
    Thank you anschab, but the problem is the os running is the stock 10.2.0.224. there is no such color settings. but before upgrading to latest software I will have to go to the store and check with the demo piece. will inform you soon,,thank you
    anischab likes this.
    07-24-14 10:25 AM
  21. anischab's Avatar
    Thank you anschab, but the problem is the os running is the stock 10.2.0.224. there is no such color settings. but before upgrading to latest software I will have to go to the store and check with the demo piece. will inform you soon,,thank you
    Okay... It was only an Idea... This Whitebalance is since 10.2.1+
    Take your Z30 with you and ask for replacement if you notice a difference.

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    07-24-14 11:18 AM
  22. Nick Spagnolo's Avatar
    Here's what I'm seeing on my device.


    Click image for larger version. 

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    Click image for larger version. 

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    Click image for larger version. 

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ID:	222666

    Help?

    Posted via CB10
    You can change whether you're screen looks warm or cool, cool it down man.

    Z10
    07-24-14 11:30 AM
  23. anischab's Avatar
    You can change whether you're screen looks warm or cool, cool it down man.

    Z10
    I think he's right... He still has 10.2.0.XXXX and the feature is present since 10.2.1+

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    07-24-14 12:09 PM
  24. sledhead1's Avatar
    Not normal. Mine sure don't look like that!

    Posted via CB10
    07-24-14 12:42 PM
  25. thexnote's Avatar
    yes..the guy in the retail store told me the same solution to upgrade the latest software. I will go for the upgrade and will let you know soon. Thanks for all.
    07-24-14 02:15 PM
35 12

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