1. deercreekmichael's Avatar
    I'm trying to purchase an app (Parrot) but when I confirm the purchase, I keep getting this error. I have my PayPal account linked and verified already. I have made purchases with it in the past with OS 10.2. Has anyone seen this before?

    No payment source is available (paypal)-img_20150227_121036.png

    Posted via CB10
    02-27-15 11:18 AM
  2. BCGrog's Avatar
    You have to set it up from your computer using BlackBerry desktop software via the BlackBerry attached to it.

    Google the procedure. I had the same issue and I had to go through the steps to make it work.


    Posted via CB10
    02-27-15 11:20 AM
  3. deercreekmichael's Avatar
    You have to set it up from your computer using BlackBerry desktop software via the BlackBerry attached to it.

    Google the procedure. I had the same issue and I had to go through the steps to make it work.


    Posted via CB10
    Thanks I will try it.

    Posted via CB10
    02-27-15 11:24 AM
  4. deercreekmichael's Avatar
    There is no payment option in BlackBerry Link software.

    No payment source is available (paypal)-screen-shot-2015-02-27-12.46.07-pm.png
    02-27-15 11:53 AM
  5. FrankIAm's Avatar
    It's through your browser, mate. PayPal's pre-approved payments only last for a year, IIRC, so you have to renew it on the desktop site. No idea why it can't be done from the device.
    02-27-15 11:55 AM
  6. deercreekmichael's Avatar
    It's through your browser, mate. PayPal's pre-approved payments only last for a year, IIRC, so you have to renew it on the desktop site. No idea why it can't be done from the device.
    Thanks for your help. I went to PayPal's site and noticed I had a pre-approved payment with "Blackberry Commerce" with today's date. I also received an email confirmation from Paypal with the same id.

    I wanted to start over, so I deleted the Payment Option from my device, and then added it again on the device. On Paypal, it did not cancel/delete the older pre-approved payment. It then showed 2 pre-approved payments with today's date, so I cancelled the older one. There is now only 1 pre-approved payment from "Blackberry Commerce" which is the one I created last. So I tried to purchase again, and I still get the same error message.

    Not sure if this has nothing to do with it, the screen that reads "Processing..." takes a long time and sometimes just gets stuck.

    No payment source is available (paypal)-screen-shot-2015-02-27-1.06.00-pm.png
    02-27-15 12:15 PM

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