1. NJ1193's Avatar
    Just got my new Q10 today. Slipped in my SIM and MicroSD card and it was working great. Notified of a new update (10.1.0.2030). Downloaded and installed it and it rebooted and is stuck at the 100% loading screen. It's been roughly 30 minutes - should I pull the battery and reboot it or let it sit another hour or so?

    I saw a couple of threads on other carriers (like Rogers) that had an issue with it stuck at 100% with an update and it took about an hour for it to boot back up. Didn't see anything about AT&T, though.

    Thanks!
    09-11-13 06:41 PM
  2. The Big Picture's Avatar
    Do not pull your battery. Wait for another hour if need be!

    Posted via CB10
    NJ1193 likes this.
    09-11-13 06:44 PM
  3. NJ1193's Avatar
    It's been over an hour and a half now. Still stuck at the 100% mark. Phone is a little warm. Should I leave it on overnight if it doesn't boot up all the way by the time I go to bed?
    09-11-13 07:56 PM
  4. The Big Picture's Avatar
    It's been over an hour and a half now. Still stuck at the 100% mark. Phone is a little warm. Should I leave it on overnight if it doesn't boot up all the way by the time I go to bed?
    Most definitely

    Posted via CB10
    09-11-13 11:38 PM
  5. dyzzyd's Avatar
    Hi,

    Same problem as OP.

    Except I waited 2 hours and then pulled my battery without knowing. I put it back in and now its still stuck at 100% and it's been almost an hour again.

    This is really frustrating. Any help is appreciated.
    09-11-13 11:45 PM
  6. ddddafadf's Avatar
    You might want to run a debrick. Don't know where to get it but it should help.

    Join the Surge Co. BBM Channel! C001213C9
    09-12-13 01:03 AM
  7. NJ1193's Avatar
    I let it sit for about another hour after I posted the last message. Then I pushed the power button a few times and it turned off (found a thread where a guy did this), and then it wouldn't turn back on. So I pulled out the battery, popped it back in and it booted up perfectly. Thanks for the help!!
    09-13-13 08:14 AM

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