1. Tornado99's Avatar
    Just noticed my newly setup z30 has a different bbm pin than my z10... even though I migrated my data and sim card.
    Is there a way to get my old pin on new phone so my old chats remain active?
    Thx.

    Flicked out via Zed30
    08-21-14 01:48 PM
  2. Jtaylor1986's Avatar
    BBM is tied to your blackberry ID now. Everything will migrate if you use the same one as previously
    08-21-14 01:51 PM
  3. Gatmyer's Avatar
    I think the pin is device specific so your new z30 will have a new pin. Just start chatting away like normal that part will be fine. The only thing is that the person you are chatting with will have two BBM contacts for you on their device. They should delete your old contact.
    08-21-14 01:52 PM
  4. Tornado99's Avatar
    Ah Ha! Seems OK now...was testing chats to my company iphone with a different bbm id. wasn't working...notifications were popping up on the iPhone, but in bbm the chat still showed the old z10 pin for the BlackBerry ID.
    I restarted the iPhone, then all the test messages came down correctly and the contact pin is now showing the newer phones.

    Cheers.


    Flicked out via Zed30
    08-21-14 02:06 PM
  5. Tornado99's Avatar
    Hmm still some weirdness. After getting the messages follow phone restart, no new msgs can be recieved on iPhone or z30. Following another iPhone restart, messages update on both phones.



    Flicked out via Zed30
    08-21-14 02:35 PM
  6. Tornado99's Avatar
    I will add that my z30 has data plan off right now...using my company visitor wifi. iPhone has data on, but should using my companies enterprise wifi.

    Flicked out via Zed30
    08-21-14 02:39 PM
  7. Tornado99's Avatar
    Once got home, both phones on same wifi, all missing bbm's appeared and new ones were immediately recieved.

    So looks like an affect of being on different wifi networks.


    Flicked out via Zed30
    08-21-14 11:05 PM

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