04-29-16 10:29 PM
83 123 ...
tools
  1. antonrr's Avatar
    Willing to spend money, PayPal, immediately.

    My Q10 is TOTALLY dead, all of a sudden. I haven't backed up in months on Link. (Like an *****, I know).

    I NEED my data, and have a grand new Q10 ready to go and cannot afford the hours of time to get contacts, settings, etc etc back.

    Looking for someone who really might know some tips and tricks.

    Perhaps a BB employee or someone? I'll offer a $300 bounty if you can get my phone alive or get everything off it....

    Thank you.
    Supa_Fly1 likes this.
    07-20-14 09:14 PM
  2. anon721037's Avatar
    put the battery from the new one in your old phone see if it powers up, then plug into link and do a device switch,
    07-20-14 09:17 PM
  3. howarmat's Avatar
    what was the battery level at before dying? Sometimes plugging the device into a charger for a few hours brings them back to life
    07-20-14 09:21 PM
  4. rebroker2009's Avatar
    I guess Sliff gets the $300! We are the witnesses!


    Q10 with Telus on 10.3.0.296
    Carjackd and bambinoitaliano like this.
    07-20-14 09:23 PM
  5. antonrr's Avatar
    Tried both of those, nothing... the craziest thing is it was 85%+ charged when it died in my car while connected on Bluetooth playing music and has been TOTALLY dead since. No lights, etc.

    Doesn't seem like a simply battery issue unfortunately
    07-20-14 09:24 PM
  6. anon721037's Avatar
    well do what howarmat said , plug it in for an hour or so and see if it comes back, or try running an auto loader and hold the power button until it connects
    Carjackd likes this.
    07-20-14 09:31 PM
  7. antonrr's Avatar
    How do I run an autoloader? Like not Link or something?

    Thanks

    $300 Prize is seriously still available for immediate PayPal.
    I feel like my business partner just died suddenly right now.
    I take the name of this website very seriously.
    07-20-14 09:33 PM
  8. anon721037's Avatar
    go to this thread and download the autoloader for your device, unzip the file, you will end up with an exe file double click on it and a window will come up and say connecting to boot rom, plug your phone into the pc and hold down the power button, your led will turn green and it will reboot when its done, make sure link is not open.
    07-20-14 09:37 PM
  9. Uzi's Avatar
    But if he run the autoloader he will lost his data unfortunately

    Posted via CB10
    07-20-14 09:45 PM
  10. nelsonningombam's Avatar
    He didn't want to lose his data. Installing autoloader may wipe the data, don't you think? Just asking

    Posted via CB10
    sk8er_tor likes this.
    07-20-14 09:46 PM
  11. anon721037's Avatar
    yes but he has an old back up on link,

    besides the phone is totally dead, so he wont get anything off of it ,if the new battery didnt work,
    07-20-14 09:52 PM
  12. antonrr's Avatar
    No, I said I do *not* have a backup on Link.. that's what I need......
    07-20-14 09:56 PM
  13. Uzi's Avatar
    Hmm op try darcy tool maybe you can extract some file from your BlackBerry
    Not sure just suggestion

    Posted via CB10
    07-20-14 09:59 PM
  14. anon721037's Avatar
    No, I said I do *not* have a backup on Link.. that's what I need......
    well unfortunately if the new battery doesn't fire it up your screwed, when you put the new battery in the old phone and plug it into the wall it does nothing.
    07-20-14 10:00 PM
  15. dubber_d's Avatar
    What about pulling the battery out and plugging it into the computer to see if it will power on/if link will recognize it? Seems like a long shot but I thought I had read before people got their devices booted like this when there was no sign of life. Might be wrong but what do you have to lose?

    Posted via CB10
    07-20-14 10:05 PM
  16. WhiteBerry's Avatar
    Unless you can figure out what went wrong with the old one and fix the internals...

    Posted via CB10
    07-20-14 10:05 PM
  17. antonrr's Avatar
    Any download link? Dev seems to say no more.
    07-20-14 10:06 PM
  18. antonrr's Avatar
    Is there anyway to get those parts / buy a new board?

    Unless you can figure out what went wrong with the old one and fix the internals...

    Posted via CB10
    07-20-14 10:06 PM
  19. smoothrunnings's Avatar
    No, I said I do *not* have a backup on Link.. that's what I need......
    Contact BlackBerry maybe they know a 3rd party who does data recovery on cell devices who they can recommend. But be warned it could set you back a few thousand easily. In the future backup your data daily so that your if you do lose it again it won't hurt so much.
    07-20-14 10:08 PM
  20. Uzi's Avatar
    Any download link? Dev seems to say no more.
    http://forums.crackberry.com/showthread.php?t=917597

    Posted via CB10
    anon721037 likes this.
    07-20-14 10:10 PM
  21. antonrr's Avatar
    Thanks..
    Any other desperate ways for a desperate man to "jump" this phone like an old car?
    07-20-14 10:12 PM
  22. Uzi's Avatar
    Contact BlackBerry maybe they know a 3rd party who does data recovery on cell devices who they can recommend. But be warned it could set you back a few thousand easily. In the future backup your data daily so that your if you do lose it again it won't hurt so much.
    Agreed with this in indonesia there is BlackBerry expert centre not sure in there


    Posted via CB10
    07-20-14 10:13 PM
  23. Carjackd's Avatar
    The title of the thread is "I need a real BlackBerry expert". So my question is....why are you listening to Slff?

    Posted via CB10
    07-20-14 10:20 PM
  24. antonrr's Avatar
    Slff, When you said do a "device switch" after switching batteries and charging for a bit. what can I do on link exactly because when I plug into link it doesn't recognize the device at all...

    thanks..

    Posted via CB10
    Carjackd likes this.
    07-20-14 10:35 PM
  25. Denise in Los Angeles's Avatar
    Here are my suggestions.

    Disconnect your phone cable from your computer.
    Delete Link and re-download Link.
    Reboot your computer.
    Then connect the phone cable and plug your phone in. Make sure you use an authentic BB cable,
    07-20-14 10:45 PM
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