1. skstrials's Avatar
    I am on 10.3.2 right now.

    And I cannot answer the call.

    The "Call Blocking" feature in the phone setting is off.

    What should I do?
    08-25-15 11:17 AM
  2. anon(9208252)'s Avatar
    Have you tried a hard reset yet, or anything else.
    08-25-15 11:20 AM
  3. skstrials's Avatar
    How do you do the hard reset?

    I am on my Z10 with the same OS, and it is having the same issue.

    I did check the phone option and it does not have any block calls turned on.

    I am using Power tools app for notifications so that might possibly be the issue. But even then, I am not having any other issues with the notification of other emails and texts.

    If anyone else is using the Powertools app, can anyone else comment?

    If not, my carrier is Rogers, so it might be their issue.

    But since both my Q10 and the Z10 are doing this when they are on the same OS, I am not sure if this can be fixed by a simple reset.

    Posted via CB10
    08-26-15 02:01 PM
  4. MobileMadness002's Avatar
    For testing, remove power tools and test. If issue remains, then contact carrier for possible service related issue.
    08-26-15 03:25 PM

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