1. mts1234's Avatar
    Hi my blackbbery q10 keeps crashing and restarting it self all the time.

    Any idea why?
    05-21-14 07:48 PM
  2. tdaye's Avatar
    Hi my blackbbery q10 keeps crashing and restarting it self all the time.

    Any idea why?
    Your title has nothing to do with your question. Try a thread search on Q10 reboots, there must be 100 threads now.

    Posted via CB10
    05-21-14 07:57 PM
  3. mts1234's Avatar
    Thank you
    05-21-14 08:25 PM
  4. Elite1's Avatar
    Your title has nothing to do with your question. Try a thread search on Q10 reboots, there must be 100 threads now.
    Let's remember to be polite & welcoming to the newbies please!

    You are correct though, so I've edited the thread title. Thanks!
    moody likes this.
    05-21-14 08:30 PM
  5. Omnitech's Avatar
    Hi my blackbbery q10 keeps crashing and restarting it self all the time.

    Any idea why?

    I have a friend with a Q10 that has this problem.

    This used to be a common issue with early BB10 OS builds, but it's not so common now.

    Regardless, I tried 2 different OS versions on her device and it didn't help.

    So she may have a hardware issue on that one. Some people have found that putting a piece of paper or piece of thin business card on the side of the battery opposite the electrical contacts makes a more secure electrical connection and helps. I have not had a chance to try that on hers yet.
    Elite1 likes this.
    05-23-14 11:39 PM
  6. SmileDahling's Avatar
    Does it happen when you set your device down on a table? Because if so that's probably a loose battery. Stick a business card or folded piece of paper between your battery and the phone or between your battery and the back phone door to fix it.

    Posted via my beautiful Q10
    Elite1 and Garvey Snow like this.
    05-24-14 12:25 AM
  7. moody's Avatar
    Some people have found that putting a piece of paper or piece of thin business card on the side of the battery opposite the electrical contacts makes a more secure electrical connection and helps.
    ^^^this^^^
    Worked like a charm for mine. Haven't had a reboot since



    Posted via CB10 - the app that may or may not exist
    Elite1 and Garvey Snow like this.
    05-24-14 05:52 PM
  8. Garvey Snow's Avatar
    Did as described and works perfectly.

    The battery must shrink which is strange.
    02-24-15 08:36 PM
  9. titussanders's Avatar
    mine does the same thing


    posted via "Coke White" q10 on VZW
    02-24-15 08:37 PM

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