[Kocn]

I've installed 10.3.0.700 and now back to 10.2.1.2977. My Q10 doesn't recognise SDCARD which is 64GB (Sandisk). I never have this issue with this before installing the leak 10.3.0.700. Anyone have experience like this that can share any solution to fix, please?

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[dna47]

Have you tried rebooting the phone?

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[Supa_Fly1]

^ Man these kind of anecdotal jokes of troubleshooting really needs to stop on these boards.

Rebooting for BB10 should be a last resort, not the FIRST form of troubleshooting like the BBOS days.

First of all BB10.3 uses a different format for MicroSD cards, Actually I think the latest 10.2 does supporting exFat (not just FAT16/32/NTFS).

You'll need to format the card after using a PC program to retrieve data.
Win7/OSX should be able to view via an SD adapter to recover data before the MicroSD format.

[mvpcrossxover]

I mean.....that's the first thing an IT usually ask you to do when you report a problem. Hah hah.



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[AB1G0RK]

maybe the 10.2.1.2977 not support 64gb SD try to install the os 10.2.2.1531

[andryantoadi]

They don't know each other....... that's why......

STA100-2

[dna47]

^ Man these kind of anecdotal jokes of troubleshooting really needs to stop on these boards.

Rebooting for BB10 should be a last resort, not the FIRST form of troubleshooting like the BBOS days.

First of all BB10.3 uses a different format for MicroSD cards, Actually I think the latest 10.2 does supporting exFat (not just FAT16/32/NTFS).

You'll need to format the card after using a PC program to retrieve data.
Win7/OSX should be able to view via an SD adapter to recover data before the MicroSD format.

I might be wrong, but what you're saying is one should reformat their SDcard before attempting a simple reboot?

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[vaioman]

They don't know each other....... that's why......

STA100-2

Yup, they've probably never met before

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[bgalakazam]

10.2.1 was reading exFat for me and 10.2.2 doesn't read it... I'll wait for a more official release of 10.3 to test there.

[presean]

maybe the 10.2.1.2977 not support 64gb SD try to install the os 10.2.2.1531

I don't understand that I have been using a SanDisk 64GB since March 2013 and I was using a Z10 on 10.0.xxx

Posted from my flawless BlackBerry Z30

[presean]

I've installed 10.3.0.700 and now back to 10.2.1.2977. My Q10 doesn't recognise SDCARD which is 64GB (Sandisk). I never have this issue with this before installing the leak 10.3.0.700. Anyone have experience like this that can share any solution to fix, please?

Posted via CB10

Make sure that your memory card is not corrupted or has been looked from another BlackBerry ( encryption)

Posted from my flawless BlackBerry Z30

[Kocn]

I've reformat exFat format. Still no luck. It looks wired for me when installed ES file manager from 1mobile, my Q10 sees the card while the native file manager doesn't.

[Supa_Fly1]

I mean.....that's the first thing an IT usually ask you to do when you report a problem. Hah hah.
Posted via CB10

Not THIS I.T. Rep ... not when it comes to BB10; but I get the joke. For some things it's useful, even necessary, but it should not be the first reply to anyone's issue ... and it's used far too common with BB10 devices on the boards lately.