1. johnb_xp's Avatar
    Ah shoot.
    I logged on the Android BBM app, couldn't sign back into BBM on my Classic.

    Later, I signed up for BBMe because BBM is getting shut down on Android.

    After that, I tried signing in on BBM on my Classic, and it worked perfectly.

    Finally, I switched to BBMe on BB10 because I subscribed to the trial, and it won't log in and I can't go back.

    Any ideas for how I can fix this? I contacted BBMe support, and they just sent me a useless link.
    04-24-19 12:17 PM
  2. Bla1ze's Avatar
    Any ideas for how I can fix this? I contacted BBMe support, and they just sent me a useless link.
    If it's that messed up and doesn't resolve itself, you'll just have to hit up BlackBerry support again and hopefully get someone more willing to help/investigate. Quite a few accounts have been messed up now and they have no option but to escalate the issue and fix it manually.
    04-24-19 12:40 PM
  3. CrackPriv's Avatar
    If it's that messed up and doesn't resolve itself, you'll just have to hit up BlackBerry support again and hopefully get someone more willing to help/investigate. Quite a few accounts have been messed up now and they have no option but to escalate the issue and fix it manually.
    I have exactly the same problem, contacted the support today the second time and get no answer.
    04-24-19 01:14 PM
  4. Ben xfg's Avatar
    I have exactly the same problem, contacted the support today the second time and get no answer.
    They usually take 24-48 hours to reply.

    Posted via CB10
    04-24-19 06:25 PM
  5. Dunt Dunt Dunt's Avatar
    They usually take 24-48 hours to reply.

    Posted via CB10
    Might be longer at this point... as I expect BBMe support is overwhelmed.

    Depending on how many on BB10, and bothered with BBMe at this point....
    04-25-19 08:20 AM
  6. Ben xfg's Avatar
    Might be longer at this point... as I expect BBMe support is overwhelmed.

    Depending on how many on BB10, and bothered with BBMe at this point....
    Exactly.

    Posted via CB10
    04-25-19 08:21 AM

Similar Threads

  1. How to UN-google my phone?
    By wiz9 in forum BlackBerry KEY2
    Replies: 14
    Last Post: 06-03-19, 03:02 PM
  2. A very good article about BBMe.
    By CrackPriv in forum General BBM Chat
    Replies: 4
    Last Post: 04-26-19, 05:06 PM
  3. Invisible apps filling up my storage!
    By SusanneSvensdotter in forum BlackBerry Priv
    Replies: 3
    Last Post: 04-24-19, 05:12 PM
  4. My Storage Menu only tells me "USB computer connection"
    By SusanneSvensdotter in forum BlackBerry Priv
    Replies: 1
    Last Post: 04-24-19, 05:07 PM
  5. Replies: 1
    Last Post: 04-23-19, 05:55 PM
LINK TO POST COPIED TO CLIPBOARD