1. ALshami Alaa's Avatar
    hey guys
    plz i need help about my blackberry z10 the problem is that i made reload os but while the reloading i lost connection to the internet then i star reload again but when it load 63% appear to me error notification and told me to check my internet connection and then retry but i had connection already . then i tried to make autoload os but after the autoload the screen turn black and the LED keep flashing red . it is on the same problem over 4 hour plz help
    08-01-13 05:08 PM
  2. thurask's Avatar
    Have you tried resetting the device to factory settings with BlackBerry Link?

    Posted via CB10
    08-01-13 05:35 PM
  3. ALshami Alaa's Avatar
    yes i tried to to restore factroy setting but when i connected to the blackberry link it appear to me just tow options reconnect and reload .when i chose reconnect tell me that make sure that ur device is connected by usb . and when i chose reload as i told u before it load to 63% and tell me that to check my internet connection
    08-02-13 01:18 AM

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