1. ingris's Avatar
    Anyone notice since the last update that they can no longer send pictures via text (MMS)... I keep getting a red "X" with the message "general problems"

    No settings have changed. I allow auto retrieval of pictures, 3 retries on sending. Etc. Used to work just fine.

    I am using a Z30 STA100-5 on Rogers with Software Release 10.3.3.1435

    EDIT* I've also tried changing the APN settings for both my network connection and MMS settings specifically as per Rogers.ca help page but to no avail
    Last edited by ingris; 01-04-17 at 09:01 PM.
    01-04-17 04:32 PM
  2. matthewkuhl's Avatar
    Classic, Passport 10.3.3.1435 software - working fine.
    01-04-17 05:40 PM
  3. DWonder's Avatar
    I had the same issue when I finally updated via BB Link last week. I tried everything minus wipe or put in a backup, I didn't think it was necessary. I read on here that someone recently got a new Classic I believe and had a similar issue, they took it to their carrier and it was the SIM card. So Tuesday I took mine up to AT&T and told them I needed a new Sim card and why. One guy tried lookin up APN settings which I knew wouldn't work. Finally after about 30 minutes of trying different settings he gave me the new Sim card to put in and presto :-)

    EDIT: I have a pre-ordered Classic ;-)
    01-05-17 04:06 PM
  4. ingris's Avatar
    I had the same issue when I finally updated via BB Link last week. I tried everything minus wipe or put in a backup, I didn't think it was necessary. I read on here that someone recently got a new Classic I believe and had a similar issue, they took it to their carrier and it was the SIM card. So Tuesday I took mine up to AT&T and told them I needed a new Sim card and why. One guy tried lookin up APN settings which I knew wouldn't work. Finally after about 30 minutes of trying different settings he gave me the new Sim card to put in and presto :-)

    EDIT: I have a pre-ordered Classic ;-)
    Hey thanks for that! I really appreciate the suggestion. I'll give it a go!

    Posted via CB10
    01-06-17 12:40 AM
  5. velkod's Avatar
    After the update, like a month or so. I restarted my phone n got two mms pics come in. Seems to be working now but at one point it did stop. I'm pretty sure I can send them too
    01-06-17 02:03 AM
  6. DWonder's Avatar
    Hey thanks for that! I really appreciate the suggestion. I'll give it a go!

    Posted via CB10
    No problem, I hope it works for u too

    Classic, Q10, Bold 9900, Bold 9000...do u notice the pattern? :-)
    01-06-17 07:11 AM
  7. ingris's Avatar
    No problem, I hope it works for u too

    Classic, Q10, Bold 9900, Bold 9000...do u notice the pattern? :-)
    Totally solved my issue, thanks again!

    Posted via CB10
    01-08-17 11:19 PM

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