MMS Issue on Z10

So for the last few weeks when people have been sending me MMS messages, occasionally they've been downloading to my phone in a very strange way. Basically, I've been getting what looks like the raw HTML code instead of a picture. There is just tons and tons of code. Is there any explanation as to why this could be happening? I've tried battery pulls many times already and nothing. And a software reload is last resort only. I'm on the WIND network and am using a Z10 STL-3. Any help would be greatly appreciated!!

I'm including a copy/paste below of the first few lines of what I've been getting, but I've removed any identifying info such as phone numbers.

Received: by mms2.mms.rogers.com (Multimedia IP message store 7.2.30) id 53E104B4006C7880 for +15555555555/[email protected]; Thu, 18 Sep 2014 15:43:44 -0400
Date: Thu, 18 Sep 2014 15:43:42 -0400
From: +15555555555/TYPE=PLMN
Sender: +11234567890/[email protected]
Sender: +11234567890/[email protected]
To: +15555555555/TYPE=PLMN
Message-ID:
MIME-Version: 1.0
Content-Type: multipart/related;Type="application/smil";Start=0.smil;

Posted via CB10

I would try a software reload first and then see what else could be wrong

Have you tried calling wind to see if they can reset you on the network?

Posted via CB10 on my Z10 Oreo

I haven't called WIND yet, but if there are no other fixes I might end up having to. In the interim, setting MMS messages to manual retrieval seems to be working so far as a temporary fix

Posted via CB10

Whoops, never mind about that fix. Just received two messages like this again

Posted via CB10