1. isrgish's Avatar
    I had set parental control on the phone but now when I shut it off I can't find BlackBerry App World.
    Ialso tried downloading an app with snap but I can't install it I get a message that BlackBerry install can't be found on device.

    What can I do to fix this problem?

    Thank You
    09-24-14 09:32 AM
  2. kbz1960's Avatar
    Reboot?
    09-24-14 10:43 AM
  3. isrgish's Avatar
    I re booted, I even tried with taking out the battery, but still no app world.

    Any other suggestions?

    Please I really need to install some apps now.
    09-24-14 12:22 PM
  4. tex3523's Avatar
    If you backed up your phone recently. Plug it in to computer connect to link and restore from back up.

    Posted from my awesome Q10
    09-24-14 09:59 PM

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