1. ersal3000's Avatar

    Does anybody know about this issue since two weeks ago, Ive been experiencing this issue "Message body could not be downloaded".This issue occurs when a contact respond to my emails sent via Gmail or iCloud account at the moment. The issue is not constantly but is very anger when I want to check any response that I receive from Gmail and I have to use the web to read the email because the Hub get this error.

    I have a Z10 STL100-1 And Software Realese

    Thanks for your comments guys.Message body could not be downloaded on BB Z10-img_00000043.jpg
    04-08-13 12:50 PM
  2. anon(153966)'s Avatar
    From your device, if you use the browser to get to your email account and open said email, do you receive an email like that?

    Have you tried removing the account and re-adding the account? If not, try that. Also is WIFI on? If yes, turn it off and see what happens.
    04-08-13 04:27 PM
  3. bobauckland's Avatar
    I've had this happen a few times.
    It means I have to hit a comp to check the email.

    Usually, the email becomes available on the Z10 about a hour later.
    It's readable on other devices immediately.
    Just another BB10 email quirk.
    04-08-13 04:53 PM
  4. ersal3000's Avatar
    I tried to remove the account but the issue persists. The Wi-Fi is off.
    04-12-13 05:48 PM
  5. ersal3000's Avatar
    I think is an issue between gmail and BlackBerry. One frien of my that works for BlackBerry report this issue to BlackBerry.
    04-12-13 05:50 PM
  6. kojita's Avatar
    I have the same issue with activesync...not solved yet
    11-18-13 07:48 AM

Similar Threads

  1. Some emails are not being received on BB
    By project_x in forum BlackBerry OS
    Replies: 5
    Last Post: 11-25-11, 01:47 PM
  2. "Could not start camera." on BB Curve 8320
    By v0va in forum BlackBerry Curve Series
    Replies: 21
    Last Post: 11-05-11, 10:14 AM
  3. My sms are not being sent on BB 8900 ..HELP!!!
    By billee786 in forum BlackBerry Curve Series
    Replies: 2
    Last Post: 10-18-09, 03:01 PM
  4. BB Device Not Being Detected on One Computer by IS on Another Computer
    By bruinmdx in forum BlackBerry Curve Series
    Replies: 0
    Last Post: 07-12-08, 10:34 PM
  5. Messages could not be deleted prior to a certain date
    By neomatrix_23 in forum BlackBerry Curve Series
    Replies: 7
    Last Post: 09-24-07, 06:00 PM