1. ersal3000's Avatar
    Hi,

    Does anybody know about this issue since two weeks ago, Ive been experiencing this issue "Message body could not be downloaded".This issue occurs when a contact respond to my emails sent via Gmail or iCloud account at the moment. The issue is not constantly but is very anger when I want to check any response that I receive from Gmail and I have to use the web to read the email because the Hub get this error.

    I have a Z10 STL100-1 And Software Realese 10.0.10.82.

    Thanks for your comments guys.Message body could not be downloaded on BB Z10-img_00000043.jpg
    04-08-13 12:50 PM
  2. anon(153966)'s Avatar
    From your device, if you use the browser to get to your email account and open said email, do you receive an email like that?

    Have you tried removing the account and re-adding the account? If not, try that. Also is WIFI on? If yes, turn it off and see what happens.
    04-08-13 04:27 PM
  3. bobauckland's Avatar
    I've had this happen a few times.
    It means I have to hit a comp to check the email.

    Usually, the email becomes available on the Z10 about a hour later.
    It's readable on other devices immediately.
    Just another BB10 email quirk.
    04-08-13 04:53 PM
  4. ersal3000's Avatar
    I tried to remove the account but the issue persists. The Wi-Fi is off.
    04-12-13 05:48 PM
  5. ersal3000's Avatar
    I think is an issue between gmail and BlackBerry. One frien of my that works for BlackBerry report this issue to BlackBerry.
    04-12-13 05:50 PM
  6. kojita's Avatar
    I have the same issue with activesync...not solved yet
    11-18-13 07:48 AM

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