Mails sent from BB or Blend - go - get delivered - but show as blank emails on phone

Recently (without any software or settings change) whats been happening is - I type a email on Blend and send it - it gets delivered to the recepient - however when I try opening that mail in blend or the device Z10 - the mail shows as blank content. The name of the recepient and subject is populated but there is this "Loading" animation that keeps going on and on - and does not show any content. If I try forwarding that same email to someone - a blank email goes (without content but with header). I tried seeing the "sent folder" of my webmail - that mail is not saved in there. Mind you - the mail reaches the recepient though - only I am unable to save this copy with myself...

Now this is happening frequently - say 1 in 10 mails or so - without any predicability of when it will happen. I am on the latest version of blend and Z10 OS. Am on IMAP and have checked the normal settings of saving to sent folder - mapping the sent folder etc.

Any help guys?

Originally Posted by rahulquest

I am on the latest version of blend and Z10 OS.

Define that. What versions are yu using? Not to question your knowledge, but what most people believe is the 'latest version' generally is not as most folks just go by what is indicated on their device. You should also know Blend has reached end of support so there's bound to be growing bugs that will never end up resolved. It's solely a Blend issue, and all was working fine before, you may just wish to uninstall/reinstall to see if that fixes it.

10.3.2.2836 - Z10 STL 3
Blend is 0.50 Version...

Tried reinstalling but doesnt help...

Blackberry Blend Desktop App should be v1.2.0.52
While Blackberry Blend on your phone should be v1.2.1.76

Both versions should match.

Have you checked available storage space on your Z10? Maybe it's running out of storage space?

Posted via CB10

Can you check if the "blank" email allows you to show a plain text version of the email?

Also do you (or your company) make use of any other software which might alter emails when they are being sent ? (Mail merge)

Have seen a very similar issue in my previous company.

Posted via the CrackBerry App for Android