1. drbgd's Avatar
    Hi everyone,

    I'm having problems pretty often when I try to send pictures attached to a mail - the mail is shown in the Hub as 'sending' (clock face), but never gets sent. When I go into the mail again, the pictures are shown with size 0b, which of course is wrong. I'm not sending huge pictures, just regular ones taken with the Z30. It happens when I try to send pictures in original size and when I scale them down. The curious thing is that once that happens, all the following mails with pictures attached have the same behavior. After a device reset everything works fine again for some time - but it's a pain to have to reset the phone so often.

    My OS is Z30STA100-2/10.3.1.2582.

    Any ideas?

    Posted via CB10
    05-16-15 02:55 PM
  2. gt10's Avatar
    Try deleting and reinstalling your e-mail account. Had same problem this fixed it.

    Posted via CB10
    drbgd likes this.
    05-16-15 03:32 PM
  3. BobRubus's Avatar
    I found that 'sharing' a picture by email does this, it never gets sent. Open email and attach the same picture, works fine. I just avoid sharing now.

    All Hail Thorsten. Mother and Father of my Beloved Z10.
    05-16-15 04:24 PM
  4. drbgd's Avatar
    Hi Rob, this happens for me when I attach pictures to a mail as well, not only when I share them...

    Posted via CB10
    05-16-15 04:47 PM
  5. BobRubus's Avatar
    Hi Dr

    That's bad. Have you tried the email account re-install that gt suggested?


    All Hail Thorsten. Mother and Father of my Beloved Z10.
    05-17-15 03:24 AM
  6. drbgd's Avatar
    No, I'm waiting till it happens again so that I can test with the other account configured on this device. If I remember correctly, when it happens for my Gmail account, I cannot send pics via the BES mail account either.

    Posted via CB10
    05-17-15 03:49 AM
  7. drbgd's Avatar
    I did delete my email account and reconfigured it, and it seems the problem is gone. Thanks for the idea!

    Posted via CB10
    05-29-15 03:09 AM
  8. drbgd's Avatar
    Actually it's not.. it took 3 weeks for the problem to reappear after deleting and reinstalling my mail account, but it's here again.

    Posted via CB10
    06-06-15 04:46 PM

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