1. justdotdotdot's Avatar
    Yesterday I had to go to the BlackBerry Protect website and activate the "make a sound" feature to find my phone at home.

    Now my lock screen doesn't show my notifications anymore, or the 2 lines of text that you can set in the lock screen settings.

    I've tried rebooting and toggling settings. Nothings working! It just shows time and date!

    Any help would be appreciated.

    Posted via CB10
    04-30-14 09:14 AM
  2. Michael Magliocchi's Avatar
    is it possible activating protect disabled the interactive lockscreen notifications?
    04-30-14 09:50 AM
  3. crackbb10's Avatar
    Check the settings for the lock screen.
    04-30-14 09:54 AM
  4. justdotdotdot's Avatar
    Lock screen notifications is on, and I have the two lines populated as well with no effect.


    Lock screen icons and text missing-img_20140430_101822.png

    Posted via CB10
    04-30-14 10:19 AM
  5. Michael Magliocchi's Avatar
    Loving the Doctor Who reference. might need a backup, factory reset and restore.
    justdotdotdot likes this.
    04-30-14 10:58 AM
  6. crackbb10's Avatar
    Have you checked all the options in BlackBerry Protect as well? It seems to have disabled it somehow.
    04-30-14 11:16 AM
  7. justdotdotdot's Avatar
    Loving the Doctor Who reference. might need a backup, factory reset and restore.
    I love who. Background to match too. I hope I don't have to restore :s

    Have you checked all the options in BlackBerry Protect as well? It seems to have disabled it somehow.
    Probably a good lead. I'll give that a go shortly.



    Posted via CB10
    04-30-14 12:03 PM
  8. Anja We's Avatar
    I've got exactly the same probelm...
    were you able to fix it?
    05-01-14 12:24 PM
  9. justdotdotdot's Avatar
    I've got exactly the same probelm...
    were you able to fix it?
    Yes actually. I just went back to BlackBerry Protect on my pc and selected "Display a message".

    Set the password, set the message. Went back to the phone, saw the message on there (still no notification icons). Swiped up and inserted the password and bam. Everything is back to normal now.

    Posted via CB10
    05-02-14 03:00 PM
  10. crackbb10's Avatar
    Alrighty then!
    05-02-14 07:35 PM
  11. Anja We's Avatar
    Thank you for the tip!! worked at my phone too
    justdotdotdot likes this.
    05-07-14 12:18 PM

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