[anon(5984179)]

Hi, I've set up a rule in the priority hub and set it to use a level 1 alert, yet there have been matches, they've gone to the priority hub, but no alert.

Any ideas?

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[jaydee5799]

reboot? check your settings. Where are you setting the "level 1" alert?

[anon(5984179)]

In the settings for the priority hub, there's an option down the bottom to use a level 1 alert

Rebooting etc doesn't change it.

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[Renee Vargas]

I've set up priority alerts PROPERLY and it still doesn't work. I still get the normal email alert and NOT the priority hub alert I've set that's supposed to override the normal email alert settings. I wanted an alert different from my normal email so I can know when it's work and not just a regular email.

Any suggestions on how to fix this issue.

[Renee Vargas]

The priority hub doesn't work, but I found that if I add a contact to my phone contacts, and just fill out the email field, then go to Settings>Notifications>Contact Notifications, then click on the bottom to add a contact notification, scroll to find the contact you added, then you can choose an alert there and it works.