Known issues with BlackBerry 10.3.1 update

Bla1ze, could you please stick a thread with simple to follow instructions how to revert to 10.2 OS? I see this question in multiple threads.

Originally Posted by ChicaneBT

I can't find how I can e-mail Blackberry about bugs. Any idea how? I want this fixed ASAP, this is a serious oversight:

After OTA update I miss half of my phone numbers stored on my SIM card. The contacts show in the Contacts app but under details there is no phone number. And in the Phone app the contacts don't appear at all. This is a big problem because the contacts are only stored on my SIM card. According this thread more people have a similar problem: http://forums.crackberry.com/blackbe.../#post11385230 and nothing seems to work things like reboot and so on don't solve the problem.

This is not a definitive solution, but a workaround I tried yesterday. My gf's Q10 got this issue after the update as she stores her contacts on her SIM. If you have a secondary phone change over your SIM, check and all your contact info should be there. Copy them over to your main device's "local contacts".

From what I gather, it is just a reading/viewing bug. I hope it gets fixed ASAP, but for the time being try what I mentioned.

Sent from the powerful and masterful Passport!

Has anyone else had the problem of when receiving calls from one of your contacts it just shows the number and no reference to the contact?

I have tried re-loading 10.3.1 but the problem persists.

I have reverted back to 10.2.1 now as I like to know if one of my contacts is calling me before I answer the phone.

Originally Posted by vbdwork

Bla1ze, could you please stick a thread with simple to follow instructions how to revert to 10.2 OS? I see this question in multiple threads.

Here's the how to instructions you're looking for.

http://forums.crackberry.com/showthread.php?t=999545

Unfortunately it's not been stickied yet.


Via my simply amazing  Q10 10.3.1.2267

Originally Posted by tdyhedge

Here's the how to instructions you're looking for.

My Z10 was flashed about 20 times with all kind of leaks... sticky thread will help new CB members who want to go back to 10.2 OS.

I always keep my hub in the 'Text Messages' section before leaving it. But when I return maximum no. Of time the 'Hub' is selected instead of the 'Text Messages' section. Is that a problem with the OS and does anyone know how to fix it?

Posted via CB10 from my BlackBerry Q10

Originally Posted by m3ach

Has anyone else had the problem of when receiving calls from one of your contacts it just shows the number and no reference to the contact?

I have tried re-loading 10.3.1 but the problem persists.

I have reverted back to 10.2.1 now as I like to know if one of my contacts is calling me before I answer the phone.

Something similar happens to me. In the call log section sometimes only the no. Appears but no name. It also used to happen in 10.2 for me

Posted via CB10 from my BlackBerry Q10

Hello.

I own Z10 (STL 100), happy owner, but very unhappy with call aplicattion. First thing is, that if i somehowe make a call and try to cancel it.. No matter how fast i am, signal gets to reciver. Second and even more frustrating thing is answering a call.. it takes 3-4 second from swipe to acctually hear a person on the other side. Do any of you have the same problem. And I'm appologizing if it has been already mentioned.

Thank you.

Goran, Slovenija

Originally Posted by Nessie094

Was in SOS mode, can't change it. Wouldn't charge over night, battery fully drained, will not start for me to try to reload the new or the previous OS.

Posted via CB10

I have the exact same problem on the Rogers Network here in Canada. Been on the phone twice trying to resolve. So far no luck. You?

I have to charge the battery externally. Tried resetting to factory default but it reloaded to 10.3.1 and it still wont work.

Anyone get this resolved?

Thanks.

Hotspot has stopped working on my Z30 after the update. Any remedies?

Passport SQW100-1; OS 10.3.0.908

Advanced interactions "flip" tools don't work.
Volume is so quiet, useless. I could never hear it before let alone now!
When I try to unlock by swiping up on the locked screen it takes about five attempts. Just goes to a blank screen with the box to input the unlock code but no keypad.

Having error "Failed to Save Message" whenever trying to send a text. The text message will not go through. I also cannot receive text messages.

i will try it

i will try it

i update my OS on 23rd feb from 10.2 to 10.3.1.2243 after that its ringtone and vibration for incoming call dsnt work i tries reboot restart modify in profile, create new profile, vibrate profile then restart and back to normal but, unfortunately nothing worked

You forgot the Facebook issue, not integrating with hundreds hub. Please uninstall Facebook and reinstall

Z10

Also a problem with using mobile data where the BlackBerry logo for BlackBerry services I assume, won't show up, because of this BBM won't work. Also when using Wifi it takes much longer than it used to for it to show up.

Update : Mobile data BlackBerry services are now fixed, I haven't done anything, it just fixed itself. I don't know if it will help but I had pending messages in BBM waiting to send for about 2 hours before it got fixed, maybe you should try that.

Posted via CB10

Originally Posted by GSM-S

Advanced interactions are not working for me.
As well, I don't receive sound notifications from calendar. :(

Posted using the CB app on my Z10 (10.3.1)

Yes, Advanced Interactions need to be on there as well. Many people complaining, including me.

Originally Posted by dangerousfen

Bla1ze, many, including myself, have reported a severe drop in wifi signal strength after the new OS has been installed.

Can you add this to your agenda?

"Z30 STA100-2 UK" 10.3.1.1565 Get's a Ten from Fen.

did he add it to his agenda ? for me the the biggest issue

Proximity & Light sensor stop working after update, BBVE show them red. 99.9% software issue

No SIM recognition. Acts as if there is no signal/emergency calls only. Lost APN settings, can't be manually added (save button greyed out)

BlackBerry|Q10, SQN100-3, OS 10.2.2.932; BlackBerry|Passport, SQW100-1, OS 10.3.1.1565

Originally Posted by Shruby94

Proximity & Light sensor stop working after update, BBVE show them red. 99.9% software issue

This update seems to really screw with the sensors. I wonder if this has to do with that server problem we had a year ago.
If you just loaded that update, that doesn't physically break the sensors.

Posted via CB10

It's a bug to me if I can't hear the phone ring when I'm in the next room... :)

Originally Posted by m3ach

Has anyone else had the problem of when receiving calls from one of your contacts it just shows the number and no reference to the contact?

I have tried re-loading 10.3.1 but the problem persists.

I have reverted back to 10.2.1 now as I like to know if one of my contacts is calling me before I answer the phone.

Known 10.3.1 bug for many versions, not just this one. Doesn't seem to pull the contact name until I take/hangup the call.

Posted via CB10

I can't run Hotspot on Z30, also can't find where my Bluetooth stores data.