1. jason9900's Avatar
    I sent in a Telus Z10 in a week ago because it stopped working. I had it in my otterbox and dropped it from pocket level high. Once I picked it up it stopped working. Wouldnt turn on, usb wouldnt do anything so pretty much a flat out dead device. It had to be defective physically, i think maybe the soldering or something broke. Anyways the phone has zero physical damage, and it is 100% defective since I know for a fact BB's can be dropped more than a foot in height and still work (and it was in an otterbox!!)

    I sent it in, but it was running on the leaked 10.2.0 OS. Do you think BB will not replace my phone even though it has nothing to do with software and is a hardware issue? It is about a month and a half old. Otterbox and screen protector straight out of the box. It was the bump that made it shut off.
    11-14-13 08:07 PM
  2. jason9900's Avatar
    Also I know it cannot be physically turned on, so would BB even be able to find out what software I am running on? They would obviously see the physical defect before the software
    11-14-13 08:08 PM
  3. AfterHoursWelds's Avatar
    I've sent mine away because it wasn't working properly. Both times it was running a leak.

    It was due to the speakers that I sent it out.

    Posted via CB10
    11-14-13 08:12 PM
  4. jason9900's Avatar
    I've sent mine away because it wasn't working properly. Both times it was running a leak.

    It was due to the speakers that I sent it out.

    Posted via CB10
    So I should be fine? Thats good to know. Haha the disclaimers on the leaks forums make it sound like I am signing a death warrant, so many warnings.
    11-14-13 08:13 PM
  5. teeuwen's Avatar
    You will probably be fine since they would have to fix the hardware anyways to see what Os you are running.

    Posted via CB10
    11-14-13 08:19 PM

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