1. Shadowbolt's Avatar
    I can't get Instagram to log me in on BlackBerry 10. It just sits at the login screen forever.

    Device: BlackBerry Classic
    BlackBerry 10 OS v10.3.3.3216
    Android Runtime 4.3

    Posted via CB10
    07-08-19 05:20 PM
  2. conite's Avatar
    I can't get Instagram to log me in on BlackBerry 10. It just sits at the login screen forever.

    Device: BlackBerry Classic
    BlackBerry 10 OS v10.3.3.3216
    Android Runtime 4.3

    Posted via CB10
    Instagram doesn't work.

    Use iGrann or the mobile site.
    07-08-19 05:31 PM
  3. Shadowbolt's Avatar
    iGrann's just doing nothing and sitting at the login screen too, so I'll just use the mobile site.
    Edit: The mobile site just dumps me back to the login screen every time as well, so I'm stuck.
    Yay.

    Posted via CB10
    07-08-19 06:01 PM
  4. mikael11's Avatar
    Don't know what's wrong for you but both works fine here on Passport (latest update on igrann which was pretty recently and stock browser on website).
    07-08-19 10:30 PM
  5. johnb_xp's Avatar
    Yep, Instagram's website is fine for me too. Maybe try using Firefox or Kiwi Browser... might even fix login issues in native apps because I think your device is remembered on Instagram servers

    Posted via CB10
    Shadowbolt likes this.
    07-10-19 08:39 AM
  6. TrumpetTiger's Avatar
    iGrann's just doing nothing and sitting at the login screen too, so I'll just use the mobile site.
    Edit: The mobile site just dumps me back to the login screen every time as well, so I'm stuck.
    Yay.

    Posted via CB10
    Hey Shadow,

    Are you able to log in okay on a PC? That would help us confirm whether there is something BB10-related or not going on here.
    07-10-19 10:19 PM
  7. Shadowbolt's Avatar
    Hey Shadow,

    Are you able to log in okay on a PC? That would help us confirm whether there is something BB10-related or not going on here.
    I've logged in successfully on my PC many times before - tried it today and yep, I can log in.
    07-11-19 01:35 AM
  8. TrumpetTiger's Avatar
    I've logged in successfully on my PC many times before - tried it today and yep, I can log in.
    I'll do some testing and see what I can discover. It may be that a different version of an app is needed.
    07-11-19 05:25 PM

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