1. jeebussss's Avatar
    hello everyone....major problem here...i tried to load the new update on my z10 and after i get a sim card error with a X on top of my screen. so i did a wipe and it went back to 10.2 but now i cant make or receive calls because it doesnt recognize my sim....what can i do now?
    03-17-15 06:03 PM
  2. jaydee5799's Avatar
    Do you have a proper OS on your phone? with a radio file?
    Who is your carrier? Have you called them for help with your signal?
    Did you remove your sim or do anything with it while updating?
    03-17-15 06:09 PM
  3. jeebussss's Avatar
    my os is with fido and yes i called them to reset signal and they did but same problem. i didnt touch anything while it was updating......what a mess i got myself into
    now i try to use sachesi and its telling me that i didnt complete the setup on my phone.i cant set up the phone because my sim is not working. imust have not installed radio properly
    03-17-15 06:16 PM
  4. jeebussss's Avatar
    i have sucessfully connected to sachesi and i can see that my radio is not the same as the os number
    03-17-15 06:31 PM
  5. jeebussss's Avatar
    anybody can help?
    03-17-15 07:05 PM
  6. igotaq's Avatar
    Might have to use an autoloader

    Posted via CB10
    03-17-15 08:51 PM
  7. jeebussss's Avatar
    I got it done with sachesi....all good now! Thanks!

    Posted via CB10
    03-17-15 10:59 PM

Similar Threads

  1. Replies: 3
    Last Post: 08-26-15, 04:22 AM
  2. Replies: 1
    Last Post: 03-17-15, 06:37 PM
  3. Why does my Q10 show 2 differing Software Releases?
    By simonbarnes in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 03-17-15, 06:11 PM
  4. BlackBerry is releasing a new tablet!!
    By Skidoo583 in forum General BlackBerry Discussion
    Replies: 5
    Last Post: 03-17-15, 05:31 PM
  5. Replies: 3
    Last Post: 03-17-15, 05:29 PM