08-13-15 02:46 PM
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  1. texn884's Avatar
    texn884
    Hi all

    i just activated my few month old ATT Passport yesterday with ATT and the phone works perfect except the text message app on the phone I can receive the text but I have to click on the arrow next to the trash can and it will open a preview window at the top of screen to reply but it wont open normal plus I can compose a email when I hit the compose button.

    It is on the latest ATT OS and the previous owner said he used the text messaging all the time and he wipped the phone before sending to me.

    Blackberry is trying to see what is going on and I have sent the logs from the phone and I asked them to replace the phone and said the original person has to file a warrany claim and he bought it from Amazon back in April.

    Any suggestions?
    08-13-15 11:42 AM
  2. rlgwood's Avatar
    rlgwood
    Wipe and reload the OS.

    Posted via CB10
    08-13-15 12:23 PM
  3. texn884's Avatar
    texn884
    i just did it and its back to life
    08-13-15 02:24 PM
  4. newcollector's Avatar
    newcollector
    Glad you are up and running.

    Posted via CB10
    08-13-15 02:46 PM
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