1. phillyd2's Avatar
    Liking the new 10.3 update but the Hub File instant action sends the email message to trash instead of opening a list of folders to file the message to. The Delete icon works by moving messages to trash.

    I am missing something here?

    Q10 on VZ using Exchange.
    07-10-15 10:06 AM
  2. gtiffany's Avatar
    I just tried mine on my Z30. When I hit the File quick action icon, it does open a hierarchy of folders that I can move the message to. When I hit the Trash icon, the message goes to trash. Have you tried restarting the device again? Or try turning off the quick icons, then turning them back on?
    07-10-15 10:20 AM
  3. phillyd2's Avatar
    I guess never mind since additional tests seem to work but some automatically get filed into certain folders, maybe based on history? So, if I have deleted a previous message from a thread will it auto move future ones to trash? This would explain why some were filed to the trash folder.

    Just thinking out loud here.
    07-10-15 10:21 AM
  4. dawnjc79's Avatar
    I'm having the same issue. The automatic filing is driving me crazy because after it automatically files an email to the wrong folder, an icon to move it comes up and when I click on it, it sends the email to trash! Any tips?

    Posted via CB10
    08-14-15 05:49 AM

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