01-07-16 01:46 PM
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  1. Qaddafi's Avatar
    Qaddafi
    Normally when I go from one BlackBerry to another BlackBerry phone and start using bbm, I get a promp how my bbm is associated with another device and if I would like to switch it now. So it's not asking anymore. Bbm shows up fine, I can send messages and even get the D in blue showing up. Yet they don't actually deliver and I don't get any messages. How do I force bbm to promp to switch devices?

    Posted via CB10
    Last edited by Qaddafi; 12-24-15 at 07:59 AM.
    12-24-15 07:48 AM
  2. naveedk's Avatar
    naveedk
    You may have to sign out of bbm on the device that's giving you trouble, and sign back in. That should solve this issue.
    12-24-15 07:54 AM
  3. Qaddafi's Avatar
    Qaddafi
    How do you sign out? I thought it's associated with your BlackBerry ID and you can't remove it without device wipe?

    Posted via CB10
    12-24-15 07:57 AM
  4. T-star's Avatar
    T-star
    In Settings there is a BlackBerry ID option where you can sign in.

    Posted via CB10
    12-25-15 02:28 AM
  5. Qaddafi's Avatar
    Qaddafi
    Originally Posted by T-star
    In Settings there is a BlackBerry ID option where you can sign in.

    Posted via CB10
    That doesn't seem to affect BBM. I tried using a 4th device (Windows Phone) and installed BBM there to force it to sign me off from my Priv, Z30, and Classic. The Priv immediately asked me if I wanted to switch devices but there's no blue 'D'when I send messages; just a checkmark with a green background.
    01-07-16 01:46 PM
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