1. socholo's Avatar
    I would like to know how I can keep my BB10 from turning on the 'sync' setting for folders when I file messages into those folders. I am using a Blackberry Z10,, and have this problem with my corporate/Exchange email account that is sync'd via a Blackberry 10 enterprise server.

    Here's a little more background on the issue:
    • I have 1 or two folders that 'sync' to my Z10 (inbox being one of those)
    • When I have read a message and want to file it in a folder, I select the overflow icon, select 'File' from the menu, and then select a folder
    • The emails do get filed in that folder ... _however_, prior to me selecting the folder, that folder is not being synchronized to my Z10, but after I select the folder, suddenly that folder will begin synchronizing to my Z10 (the folder gets the little cicle of arrows on it identifying that it is being synchronized)
    • This is a problem for me because some of the folders in which I file email messages are very large and I do not want them to be synchronized
    • This problem did not occur for me when I was using my older Blackberry, so I am really hopeful that someone can help me understand what I have to do to make this stop happening

    Thanks, Tyler
    10-02-13 11:41 AM
  2. zavar's Avatar
    With 10.1 I don't think you can disable the folder sync when filing emails. 10.2 does have this feature, and a prompt pops up when you go to file the message. I haven't found if there is also a place to set this in the email settings.
    10-02-13 11:45 AM

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