1. Cat San's Avatar
    I used to own a Z10 but lost the phone just before Christmas (24 hrs of hell, but thats a different story), and now I'm going to get a new phone. I'm still debating between the Classic & the Passport but what I want to know is this. I kept my Z10 backed upto my computer using BB Link so can I use the information saved there to setup a new BB10 device? As I lost my phone it mean't I lost my contacts, calender appointments etc that I had saved on the device and onto my SIM card.
    Any help would be usefull, thanks in advance.
    01-08-15 01:18 PM
  2. BigBadWulf's Avatar
    Run the restore and you should be fine.
    AL8x B likes this.
    01-08-15 01:53 PM
  3. Cat San's Avatar
    So the restore in Link will trnsfer the information from the Z10 folder to whatever BB10 device I get? No renaming?
    01-08-15 05:03 PM
  4. BigBadWulf's Avatar
    If a simple restore gives you issue, use device switch and it will ask if you want to use a previous phone's backup.
    01-08-15 05:57 PM
  5. Erik_1991's Avatar
    What he says ^

    Just wondering, off topic perhaps, couldn't you locate your Z10 using BlackBerry Protect?

    Posted via CB10 for my beloved Z30 running 10.2.2.1609 OR my smaller Z10Tester running 10.3.1.1151
    01-08-15 06:22 PM
  6. Cat San's Avatar
    I managed to set up my Passport by using the Z10 backup using BB Link so thx for the help and advice.
    Couldn't locate my Z10 using BB protect as I didn't have GPS or any data service running at the time on the device as I was on my way home from the hospital.
    BigBadWulf likes this.
    01-14-15 10:19 AM

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