1. wasalph's Avatar
    As title apply... how to reset or clear all keyboard typing habit? It seems my z10 "learned" how I press my keyboard and now I want to reset it.

    I used to hold my z10 a little bit diagonal wherein the space key is a little up sideways. When I do mistakes and edit, it seems BB10 learns that the area is thr SPACE key.

    Now that I hold my z10 a bit straight, I usually hit the space between B and Space and BB10 gave me a B instead of space. Same goes for O and I, Backspace and L. This happens only when I hit in between both keys.

    Really need helpbhere or else im hating the "fast" keyb of Z10.

    Z10 10.2.1.2141
    04-09-14 07:52 PM
  2. anon721037's Avatar
    Go into settings/ language and input/ scroll to the bottom and clear learned words.
    04-09-14 08:01 PM
  3. gangstaeckz's Avatar
    Language and Inputs > Learned Words > Clear Learned Words

    Z10STL100-3/10.2.1.2234 on Bell with Unlimited Data
    04-09-14 08:01 PM
  4. zocster's Avatar
    Go to "setting" then TAP "Language and input" then go to "Prediction and Correction" then scroll down you will see "CLEAR LEARNED WORDS' tried that?
    04-09-14 08:09 PM
  5. anon(153966)'s Avatar
    Go into... Oh never mind others have already answered
    04-09-14 08:10 PM
  6. SlcCorrado's Avatar
    Echo, echo, echo....
    04-09-14 08:11 PM
  7. wasalph's Avatar
    I thought "learned words" are for future prediction. My problem is character/kry level wherein I press the line between B and space, it gives me B. Or if between M and Backspace it gives me M

    Z10 10.2.1.2141
    04-09-14 11:30 PM
  8. ingris's Avatar
    I see the option to clear learned words but out of curiosity is there a method to view these supposedly "learned words" and edit / delete them individually...

    Posted via CB10
    04-11-14 11:33 AM
  9. Big_Ern's Avatar
    No.

    Clearing learned words will NOT fix this problem!!

    I have the same problem. I started with a z10 and had done* bad typing habits. I switched to a q10, and now I went to a z30 but it 'corrects' (messes up) the same typing problems as it did on my z10 because I switched devices through bb link each time.

    I want to completely clear all if* these keyboard learnings and start fresh!! I have tried clearing the learned words and that did not fix anything! It only made things worse because it forgot the learned words that I actually use often and want it to correct.

    How do we reset the keyboard learnings? Not just the learned words...


    **Note: I typed this message without correcting these errors and you can see where it changed words that were correct yo* something else
    Example:
    That 'yo' should say 'to'
    'done' was 'some'
    'if' was 'of'
    I know that I did type these all correctly and it did in fact change these words incorrectly as I carefully watched as I typed.

    For the most part I love the bb10 virtual keyboard but these problems can be very frustrating!!

    Yes, I have cleared the learned words as well as disabled the auto correct as I press space setting which was no help.

    Posted via Z30 on CB10
    05-04-14 05:39 PM
  10. wasalph's Avatar
    How do we reset the keyboard learnings? Not just the learned words...

    **Note: I typed this message without correcting these errors and you can see where it changed words that were correct yo* something else
    Example:
    That 'yo' should say 'to'
    'done' was 'some'
    'if' was 'of'
    I know that I did type these all correctly and it did in fact change these words incorrectly as I carefully watched as I typed.

    Posted via Z30 on CB10
    Yeah I also have similar problem and not solve. 80% of my spaces resulted in "b" and 60% of "n" resulted as enter or submit button.


    Z10 10.2.1.2141
    05-04-14 06:41 PM
  11. Big_Ern's Avatar
    I hope we can find a solution for this without having to completely wipe our phones to start fresh. I have too much data I need backed up and I'm not sure what would be safe to backup and restore without bringing these keyboard un-learnings back...

    Does anyone know the best way to contact bb tech support maybe?

    Posted via Z30 on CB10
    05-04-14 07:20 PM
  12. Big_Ern's Avatar
    Does anyone know how to do this?

    Posted via Z30 on CB10
    05-06-14 12:07 PM

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