1. trevorcroft's Avatar
    Whenever I try to add a particular email account (in a domain I personally own) it always asks me for the BES activation password.

    This domain is hosted by Google apps btw.

    I used to have this email address setup through my BES10 cloud service, on this phone, but I have done a security wipe and I have removed this email address and device from my BES10 cloud account. Yet it still wants to go through the BES, how can I make it go through the typical route so I can sync my contacts and calendar without going through BES? This is how I first had it setup before I signed up for BES10 cloud.

    Posted via CB10
    11-26-14 02:39 PM
  2. g33kphr33k's Avatar
    BES thinks the domain still exists so just do advanced and choose Imap/activesync/exchange and fill in your details.



    I wish I could afford the Z10 upgrade
    11-26-14 02:41 PM
  3. trevorcroft's Avatar
    Thanks, this worked! Since it's a google apps domain I had to add it as a Gmail account which only gave me email, then I added another account and specified caldav and then another and specified calcard. it was a roundabout way but eventually worked.

    Posted via CB10
    11-26-14 06:02 PM
  4. jpvj's Avatar
    BES thinks the domain still exists so just do advanced and choose Imap/activesync/exchange and fill in your details.



    I wish I could afford the Z10 upgrade
    To be more precise: The BlackBerry provisioning service (it might have a different name) which is a part of the BlackBerry Infrastructure, still recognizes the email address as being handled by a BES server. You could try deleting yourself from the BES10 if you are not going to use the workspace or administer the device via BES 10.

    I have not tested it, but it might be so, that BES10 removes the registration from the discovery service when a user is removed from BES10.
    11-26-14 06:13 PM

Similar Threads

  1. Do NOT order from shop.blackberry!
    By vdubhero in forum General BlackBerry Discussion
    Replies: 186
    Last Post: 04-18-15, 02:09 PM
  2. Why can't I tap / click on links in emails or CB App / TD App?
    By nward2010 in forum BlackBerry Passport
    Replies: 5
    Last Post: 12-11-14, 01:37 AM
  3. How do I delete a thread?
    By Kanishk Amin in forum Ask a Question
    Replies: 4
    Last Post: 11-27-14, 02:36 AM
  4. Replies: 1
    Last Post: 11-26-14, 02:37 PM
  5. How do I find the options icon on my Q10?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-26-14, 02:27 PM
LINK TO POST COPIED TO CLIPBOARD