1. ssbtech's Avatar
    How often does BB Protect refresh a BB10 phone's location data?
    01-11-15 07:53 PM
  2. Bla1ze's Avatar
    Good question. It's not laid out anywhere so one would likely need to sniff the connections from their device in order to REALLY find out. When I logged into mine (just now) it says it updated 2 days ago.
    01-11-15 10:26 PM
  3. PatrickMJS's Avatar
    I think when you first log on to BlackBerry Protect, it displays the date and time of the last time it checked your phone's location. But as soon as you tap or click on "View Location", it sends a signal to your phone to obtain its current location. And it will update the location every time you tap "Refresh".
    Last edited by PatrickMJS; 01-12-15 at 06:21 PM.
    01-12-15 10:45 AM
  4. ssbtech's Avatar
    The problem with only refreshing the location on-demand is that the demand might be made long after the battery in the phone has died.

    Does the phone report its location with BB Protect during the automated low-battery shutdown process?
    01-12-15 02:42 PM
  5. D3C0D3R's Avatar
    The problem with only refreshing the location on-demand is that the demand might be made long after the battery in the phone has died.

    Does the phone report its location with BB Protect during the automated low-battery shutdown process?
    I feel as though it should report the location in any event of shutdown (except battery pull as it would have no idea of course)

    Praise be unto our Lord Squircle | Passport SQW100-1/10.3.1.1154
    01-12-15 03:00 PM
  6. PatrickMJS's Avatar
    ... Does the phone report its location with BB Protect during the automated low-battery shutdown process?
    It should be fairly simple for you to determine the answer to your question. Just power your phone down. Then check it's location on the BlackBerry Protect webpage. Let us know what you find out.

    Posted via CB10
    01-12-15 06:24 PM
  7. conite's Avatar
    It does poll the device from time to time. My son left his phone at a neighbour's and the battery died. We still found its location on BlackBerry Protect which had been recorded from the previous day.

    Z30STA100-5/10.3.1.1949
    01-12-15 06:30 PM

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