[drfever]

I have my device in mass storage mode

I plug it in to my computer but it won't recognize as a "drive" in my computer. I want to simply drag over some videos from my device to computer.

Any help?

Thanks

Z30STA100-5/10.2.1.3247

Posted from my Z30 on CB10

[jaydee5799]

I do NOT have my device set as USB Mass storage mode and when I plug into my windows 8.1 computer, it shows me the device memory and the SD card. I can drag and drop.

Have you tried unchecking that choice?

[drfever]

I do NOT have my device set as USB Mass storage mode and when I plug into my windows 8.1 computer, it shows me the device memory and the SD card. I can drag and drop.

Have you tried unchecking that choice?

I toggled it off with device connected. Nothing. I toggled it back on and voila it recognized it.

Cheers

Posted from my Z30 on CB10

[diegonei]

OP, I found that not all my USB ports will bother with my BB10 devices. I suggest you try a different port and see if that works.

I do NOT have my device set as USB Mass storage mode and when I plug into my windows 8.1 computer, it shows me the device memory and the SD card. I can drag and drop.

Have you tried unchecking that choice?

Thanks to BlackBerry Link.

[GSM-S]

I'm not sure why it is not working. Perhaps you need to set detection for Windows? If you need a quick solution, try to get the files on the device by using Wifi sharing.

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[der_mit]

Also try whilst the phone is plugged in to your pc power off the phone then power on the phone.

Let the drivers install.

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[rthonpm]

What about just doing wifi file sharing? That way you're able to connect to your handset as if the device and SD partitions were network drives.

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