1. AcidBurn89's Avatar
    Hi,

    I tried to do a secrurity wipe. But the phone crashed in the middle of the process.
    So I used the autoloader from the BB-site to get my phone working again.
    But now I have this watermarks on the edges and don't know how to remove it.
    Also some App's like the alarm is'nt working properly.
    I also tried the BB-Link OS reset. But i get the error A:0x000000A2.

    What device you are using? Q10 SQN100-3
    What OS or Firmware is your device running on? 10.3.3.746 Autoloader Version
    What steps have you taken already to try to fix the issue? I tried to update the Phone with Saches. I tried BB-Link OS reset.
    Are there any specific error messages you get? If so, what are they? From BB-Link:
    A:0x000000A2

    Thanks for your help.

    AcidBurn89
    07-26-17 03:32 AM
  2. anon(9742832)'s Avatar
    Hi,

    I tried to do a secrurity wipe. But the phone crashed in the middle of the process.
    So I used the autoloader from the BB-site to get my phone working again.
    But now I have this watermarks on the edges and don't know how to remove it.
    Also some App's like the alarm is'nt working properly.
    I also tried the BB-Link OS reset. But i get the error A:0x000000A2.

    What device you are using? Q10 SQN100-3
    What OS or Firmware is your device running on? 10.3.3.746 Autoloader Version
    What steps have you taken already to try to fix the issue? I tried to update the Phone with Saches. I tried BB-Link OS reset.
    Are there any specific error messages you get? If so, what are they? From BB-Link:
    A:0x000000A2

    Thanks for your help.

    AcidBurn89

    Once you auto-load you can't go back to the link OS loading. Can you send screen shots?
    07-26-17 08:10 AM
  3. conite's Avatar
    OP, you loaded a developer OS on your phone. Use a full OS. Here is a link:
    https://mega.nz/#!RZQh0aiY!8bI51iFyC...80UfPnC1XbYQIo
    AcidBurn89 likes this.
    07-26-17 08:20 AM
  4. AcidBurn89's Avatar
    Everything is working now.

    Thank you very much
    07-26-17 09:00 AM

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