02-28-15 10:25 AM
34 12
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  1. Icarus3000's Avatar
    My Z10 has 2.38 GB free on the device, but it won't let me upgrade as it says I need to free up an ADDITIONAL 1.5GB of space

    I don't think I have a crazy amount of apps, and I have already purged a bunch to make some more room. Is it possible to update directly from a PC so that I don't need so much free space on my device?
    02-20-15 01:14 PM
  2. CountryboiShawn's Avatar
    How do you have enough room to update your OS?!?-img_20150220_141602.png

    Posted via CB10
    02-20-15 01:16 PM
  3. bER1Nry's Avatar
    This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?

    | bER1Nry | on the |  Q10 |
    02-20-15 01:18 PM
  4. Icarus3000's Avatar
    Click image for larger version. 

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    Posted via CB10
    Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

    (fyi - I deleted a few more apps to bring my total free space up)

    How do you have enough room to update your OS?!?-img_20150220_132924.png
    02-20-15 01:32 PM
  5. tdaye's Avatar
    This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?

    | bER1Nry | on the |  Q10 |
    No need to EVER pull the battery on BB10 phones, it's bad advice. Try a hard reset.

    Posted via CB10
    02-20-15 01:35 PM
  6. cbvinh's Avatar
    This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?
    Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.
    02-20-15 01:38 PM
  7. Icarus3000's Avatar
    Ok... I figured out how to clear cache on CB10, browser, and evolution browser... still 807 MB short... arghh.... guess I will need to delete more apps. I wish I knew why my system takes up almost double the storage space as CountryboiShawn.
    02-20-15 01:44 PM
  8. CountryboiShawn's Avatar
    I have 8.8 gigs free lol the system takes up a lot because of apps that can't be deleted.

    Posted via CB10
    02-20-15 01:45 PM
  9. bER1Nry's Avatar
    Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.
    Oh my! , well yes this is a new thing I wasn't aware of in BlackBerry 10. wow i'm still learning new things all the time about this OS. They should of put this tip in the manual when you buy the phones. something as important as this. I had no idea it could corrupt my system. nothing bad has happened to mine but now that I know I'll stop doing that. (not that I've had to do it often) but thanks

    | bER1Nry | on the |  Q10 |
    02-20-15 01:47 PM
  10. Paul86's Avatar
    BlackBerry's official solution (workaround) seems to be to load the update using BlackBerry Link

    Posted via CB10
    Icarus3000 likes this.
    02-20-15 01:48 PM
  11. cbvinh's Avatar
    Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

    (fyi - I deleted a few more apps to bring my total free space up)

    Click image for larger version. 

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    The apps that are taking the most space probably have caches or files that are local to them. See if there are clear cache settings and files that you can only see within the app that can be removed.
    02-20-15 01:49 PM
  12. CountryboiShawn's Avatar
    I updated perfect no issues at all

    Posted via CB10
    02-20-15 01:49 PM
  13. CountryboiShawn's Avatar
    Haha my phones never that full

    Posted via CB10
    02-20-15 01:51 PM
  14. Icarus3000's Avatar
    BlackBerry's official solution (workaround) seems to be to load the update using BlackBerry Link

    Posted via CB10
    Thanks! Updating through Link now.
    02-20-15 02:01 PM
  15. wasalph's Avatar
    Ok... I figured out how to clear cache on CB10, browser, and evolution browser... still 807 MB short... arghh.... guess I will need to delete more apps. I wish I knew why my system takes up almost double the storage space as CountryboiShawn.
    Playing with the file manager you can select a folder and check its property to "see" how much space each folder is consuming. In my case i erase a whole bunch of "junks" from viber, games and even screen shots that i usually take and got back more than 1GB.

    Do note though that MISC include the external_sd's capacity in its storage computation, so either you take out your sd card or do some manual computation


    Z10 STL-2 10.2.1.2977
    02-20-15 02:07 PM
  16. wasalph's Avatar
    Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

    (fyi - I deleted a few more apps to bring my total free space up)

    Click image for larger version. 

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    10.3.1 have panorama mode. No more need for 3rd party app

    Z10 STL-2 10.2.1.2977
    02-20-15 02:09 PM
  17. Icarus3000's Avatar
    I updated perfect no issues at all

    Posted via CB10
    Haha my phones never that full

    Posted via CB10
    [/SARCASM] That helps me a lot. Thanks. [/SARCASM]
    dalight13 likes this.
    02-20-15 02:10 PM
  18. Hendri Hendri's Avatar
    my friends q5 was having the same problem, no mater how much he delete his app, it's never enough, then he just wipe out his q5 and forgot to backup the contact, and he lost all of them LOL
    02-20-15 02:28 PM
  19. yorkshireman2's Avatar
    Why couldn't Blackberry just offer the option to use the SD card for OTA? It would save people having to delete apps they actually want just to fill up the crazy amount of space required.
    02-20-15 02:35 PM
  20. Bla1ze's Avatar
    02-20-15 02:48 PM
  21. QWKSNKE's Avatar
    Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.

    There is absolutly nothing wrong with pulling the battery on a BB10 phone. It cannot corrupt your data as long as you shut your device off first. Supposedly it is the same thing as the volume button hard reset. I do a battery pull reset every month or two.

    There has not been any official communication from Blackberry advising against battery pulls
    02-20-15 02:49 PM
  22. cbvinh's Avatar
    There is absolutly nothing wrong with pulling the battery on a BB10 phone. It cannot corrupt your data as long as you shut your device off first. Supposedly it is the same thing as the volume button hard reset. I do a battery pull reset every month or two.

    There has not been any official communication from Blackberry advising against battery pulls
    I'm referring to the old legacy BB method of pulling out the battery *while* the device is on and frozen; that was the old fix that everyone got accustomed to with BB devices.

    Of course if you power down first and remove the battery, it'll be fine.

    Why are you pulling the battery every month or two if the hard reset with the volume buttons do the same thing? Perhaps conditioning with legacy devices? It's not necessary anymore.
    02-20-15 09:10 PM
  23. BB-JAM215's Avatar
    I have read that less space is required if you do the update from your PC using Blackberry Link.
    02-20-15 09:37 PM
  24. Stewartj1's Avatar
    I deleted everything I could and figured there was probably a lot of space used up by Android workspace files so I just backed up and did a wipe.

    Z10 via CB10
    02-20-15 10:08 PM
  25. bER1Nry's Avatar
    How do you have enough room to update your OS?!?-img_20150220_204400.png
    this is what I'm working with.

    my up date was only 1gb

    How do you have enough room to update your OS?!?-img_20150220_131716.png

    I don't know if because I am on a q10 I had no problems but it seems a lot of Q5 users have been having this problem

    | bER1Nry | on the |  Q10 |
    02-21-15 12:09 AM
34 12

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