[Icarus3000]

My Z10 has 2.38 GB free on the device, but it won't let me upgrade as it says I need to free up an ADDITIONAL 1.5GB of space

I don't think I have a crazy amount of apps, and I have already purged a bunch to make some more room. Is it possible to update directly from a PC so that I don't need so much free space on my device?

[CountryboiShawn]

Posted via CB10

[bER1Nry]

This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?

| bER1Nry | on the |  Q10 |

[Icarus3000]

Posted via CB10

Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

(fyi - I deleted a few more apps to bring my total free space up)

[tdaye]

This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?

| bER1Nry | on the |  Q10 |

No need to EVER pull the battery on BB10 phones, it's bad advice. Try a hard reset.

Posted via CB10

[cbvinh]

This issue has been happening a lot recently, with the Q5's more often. have you tried pulling the battery if possible and trying again?

Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.

[Icarus3000]

Ok... I figured out how to clear cache on CB10, browser, and evolution browser... still 807 MB short... arghh.... guess I will need to delete more apps. I wish I knew why my system takes up almost double the storage space as CountryboiShawn.

[CountryboiShawn]

I have 8.8 gigs free lol the system takes up a lot because of apps that can't be deleted.

Posted via CB10

[bER1Nry]

Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.

Oh my! , well yes this is a new thing I wasn't aware of in BlackBerry 10. wow i'm still learning new things all the time about this OS. They should of put this tip in the manual when you buy the phones. something as important as this. I had no idea it could corrupt my system. nothing bad has happened to mine but now that I know I'll stop doing that. (not that I've had to do it often) but thanks

| bER1Nry | on the |  Q10 |

[Paul86]

BlackBerry's official solution (workaround) seems to be to load the update using BlackBerry Link

Posted via CB10

[cbvinh]

Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

(fyi - I deleted a few more apps to bring my total free space up)

The apps that are taking the most space probably have caches or files that are local to them. See if there are clear cache settings and files that you can only see within the app that can be removed.

[CountryboiShawn]

I updated perfect no issues at all

Posted via CB10

[CountryboiShawn]

Haha my phones never that full

Posted via CB10

[Icarus3000]

BlackBerry's official solution (workaround) seems to be to load the update using BlackBerry Link

Posted via CB10

Thanks! Updating through Link now.

[wasalph]

Ok... I figured out how to clear cache on CB10, browser, and evolution browser... still 807 MB short... arghh.... guess I will need to delete more apps. I wish I knew why my system takes up almost double the storage space as CountryboiShawn.

Playing with the file manager you can select a folder and check its property to "see" how much space each folder is consuming. In my case i erase a whole bunch of "junks" from viber, games and even screen shots that i usually take and got back more than 1GB.

Do note though that MISC include the external_sd's capacity in its storage computation, so either you take out your sd card or do some manual computation


Z10 STL-2 10.2.1.2977

[wasalph]

Granted I have more apps than you... but why does my system take up so much space? And CB10 ?

(fyi - I deleted a few more apps to bring my total free space up)

10.3.1 have panorama mode. No more need for 3rd party app

Z10 STL-2 10.2.1.2977

[Icarus3000]

I updated perfect no issues at all

Posted via CB10

Haha my phones never that full

Posted via CB10

[/SARCASM] That helps me a lot. Thanks. [/SARCASM]

[Hendri Hendri]

my friends q5 was having the same problem, no mater how much he delete his app, it's never enough, then he just wipe out his q5 and forgot to backup the contact, and he lost all of them LOL

[yorkshireman2]

Why couldn't Blackberry just offer the option to use the SD card for OTA? It would save people having to delete apps they actually want just to fill up the crazy amount of space required.

[Bla1ze]

Unable to upgrade to BlackBerry OS 10.3.1 due to insufficient space? | CrackBerry.com

[QWKSNKE]

Pulling the battery is a solution for legacy BlackBerry devices, not BB10. For BB10, *do not* pull the battery, but rather hold Volume Up and Volume Down simultaneously until the device reboots. Pulling the battery may corrupt the system on BB10.

There is absolutly nothing wrong with pulling the battery on a BB10 phone. It cannot corrupt your data as long as you shut your device off first. Supposedly it is the same thing as the volume button hard reset. I do a battery pull reset every month or two.

There has not been any official communication from Blackberry advising against battery pulls

[cbvinh]

There is absolutly nothing wrong with pulling the battery on a BB10 phone. It cannot corrupt your data as long as you shut your device off first. Supposedly it is the same thing as the volume button hard reset. I do a battery pull reset every month or two.

There has not been any official communication from Blackberry advising against battery pulls

I'm referring to the old legacy BB method of pulling out the battery *while* the device is on and frozen; that was the old fix that everyone got accustomed to with BB devices.

Of course if you power down first and remove the battery, it'll be fine.

Why are you pulling the battery every month or two if the hard reset with the volume buttons do the same thing? Perhaps conditioning with legacy devices? It's not necessary anymore.

[BB-JAM215]

I have read that less space is required if you do the update from your PC using Blackberry Link.

[Stewartj1]

I deleted everything I could and figured there was probably a lot of space used up by Android workspace files so I just backed up and did a wipe.

Z10 via CB10

[bER1Nry]

this is what I'm working with.

my up date was only 1gb



I don't know if because I am on a q10 I had no problems but it seems a lot of Q5 users have been having this problem

| bER1Nry | on the |  Q10 |