1. tony adams's Avatar
    phone has never had an IT policy as far as i know - it IS second hand but came from a friend who got it on contract from Vodafone UK - it was unlocked by them

    i want to update BBM but it says update fails because phone has IT policy or similar words

    2nd phone - from same source has updated fine - only difference is that that one is on EE and has not been unlocked

    not done anything else to try and remove policy - guess thats my next question - can it be removed if it is there



    i should add BBM works - but something will not let me update to the latest version
    Last edited by tony adams; 07-08-15 at 02:28 PM.
    07-08-15 01:15 PM
  2. pkcable's Avatar
    Does Vodafone charge extra for BBM? I know some European carriers do this. Perhaps THEY set the IT policy, or it's something in the firmware put there by Vodafone to monetize BBM.
    07-08-15 01:20 PM

Similar Threads

  1. Replies: 2
    Last Post: 09-26-16, 06:26 AM
  2. Network failure on z3
    By sur khatri in forum BlackBerry Z3
    Replies: 8
    Last Post: 07-10-15, 12:40 PM
  3. Snap for 10.3 who has a download link
    By BB_Bulldog in forum BlackBerry Z10
    Replies: 8
    Last Post: 07-10-15, 06:08 AM
  4. When can I get the 10.3.2 update in India?
    By Aniket Mhatre in forum BlackBerry Z10
    Replies: 8
    Last Post: 07-09-15, 04:08 AM
  5. Do you think the Passport is still worth buying?
    By diogoteixeira87 in forum BlackBerry Passport
    Replies: 14
    Last Post: 07-08-15, 11:34 PM