1. Cat San's Avatar
    I lost my Z10 just before Xmas and so now I'm going to get a new BB device but I have a question. As I lost my phone and SIM card is it possible to use the backed up information stored on my computer thru BB Link to populate the new device with contacts/documents etc.
    01-08-15 12:27 PM
  2. LoneStarRed's Avatar
    You should just be able to do a restore. It will ask if you want to load it onto the new device and just follow the prompts.

    Let us know how it goes or if you have any questions.

    " I do not think that word means what you think it means. "
    01-08-15 04:10 PM
  3. BCITMike's Avatar
    Check BlackBerry's site. They give several options. I did it through link, but had my z10 connected as the donor.

    Posted via CB10
    01-08-15 10:09 PM
  4. Cat San's Avatar
    Thanks for the advice. I managed to set my Passport up using the back up from my lost Z10. Thanks again for the help.
    01-14-15 09:17 AM

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