1. jpvj's Avatar
    I have a customer who had his BB10 replaced.

    Instead of doing a backup and restore, he had his device setup from scratch.

    Now he wants to have his old SMS messages copied to the new BB10 device.
    He already has received new SMS messages on the new device, so the optimal goal would be to import/merge the old messages.

    Is it possible?

    TIA!
    03-18-15 05:26 AM
  2. SnapzGEG's Avatar
    They would have had to have done a backup using appropriate software capable of pulling SMS data as well, then restore to the new device. Unfortunately SMS are carrier driven and I don't think would be possible to merge old with new.
    03-18-15 06:13 AM
  3. danp2000's Avatar
    If he has SMS Backup from BBQ installed on the old phone and can run the backup it's doable.

    Working WIDE T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2267 Sachesi Update to 10.3.1.2582
    03-18-15 06:21 AM
  4. Moazzam Shahid's Avatar
    If you have your old sms stored on tht old bb10 device then Try Ultimate Backup for BlackBerry 10 :

    Ultimate Backup for BlackBerry 10 - BlackBerry World
    moegh likes this.
    03-18-15 06:31 AM
  5. jpvj's Avatar
    Hi all,

    I ended up using "SMS Backup" by Epic Windmill. Quite simple with no "cloud" support, but you can zip and email the backup file.

    It worked will on my own device when I did a small test:
    - backup the SMS's
    - deleted two SMS threads and send a new SMS to the phone.
    - restored the backup

    All looked OK:
    - No duplicate SMS's
    - Two deleted SMS threads were restored
    - New SMS was still there.
    03-19-15 07:17 AM
  6. SnapzGEG's Avatar
    Glad you got that all working well for your customer, especially having the newer SMS not being affected.
    Hope you gave the Dev a great review of their App? It helps others.
    03-19-15 07:56 AM

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