1. 123nat's Avatar

    After updating to 10.1.4xxx the phone lost all it SMS and some contacts seems to have gone missing .

    Can I just simply hook it up to Blackberry Link and click on restore (did a backup before software update)?

    Or does it have to be wiped, resintalled, and restored? (Hope not! I dont have time for this!!)

    Thanks very much
    10-17-13 07:59 AM
  2. Cranky's Avatar
    That should work.

    Posted via CB10
    123nat likes this.
    10-17-13 08:16 AM
  3. 123nat's Avatar
    Please clarify....just perform restore without a wipe.....or do a wipe and then restore?
    10-17-13 08:57 AM
  4. joeldf's Avatar
    Although some here swear by it, you don't have to do a wipe. I've done it both ways without issues.

    Posted via CB10
    123nat likes this.
    10-17-13 09:25 AM
  5. 123nat's Avatar
    How long should a restore take?

    Its about 1GB file
    10-17-13 09:26 AM
  6. BravoZuluDelta's Avatar
    1-3 hours is my experience. A 1 GB file should be on the quick end of things.

    Posted via CB10 on Q10
    123nat likes this.
    10-17-13 09:48 AM

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