[phuc6789]

BBM uses too much data in my Classic. I tried to avoid to use it in last 2 months but it's still "eat" my data. I have 3 contacts and no group or channel. From 10 June, I have received 5 text messages (they don't know I don't use it anymore) but BBM used 250Mb from Wifi and 27Mb from Cellular. If i don't open BBM, it's still take me 10mb/day.

Please guide me the way to deal with this problem. Should I leave it on the collecting shelve due to "double typing" and BBM problems?

Thank you for helping.

[Uzi]

Hi try parental control "BBM off"
Find it in setting -security

Z30STA100-2/10.3.2.2252 | CB Mod

[Stomps01]

Just switch it to another device if you have one and forget about it..... or do a wipe and just don't set it up again....

Posted via CB10

[paulwallace1234]

Guess you could remove the. Bar file, might work

Posted via CB10

[Uzi]

Guess you could remove the. Bar file, might work

Posted via CB10

Nope it's permanent

Z30STA100-2/10.3.2.2252 | CB Mod

[walcolm]

if you dont like bbm, i dont think a blackberry is for you

[parapep10]

WHY!!!!

Posted via CB10

[joeldf]

if you dont like bbm, i dont think a blackberry is for you

That's a silly comment to make.

My preference for BlackBerry has nothing to do with BBM. No one else I know uses it, so that's not even relevant to me. And I've had a BlackBerry since 2007 - their heyday. But never used BBM.

I've never even set up BBM on my Z10, yet it's still used 58MB of my data so far this month alone. What is it doing?

And "parental controls"? Sure, that hides the app - even from the device monitor. But I tried that for several weeks, and after bringing it back, it turned out that it was still draining data all that time.

I'll admit that it doesn't pull a lot of data compared to most other apps, and I'm sure if I used it, a lot more data would be used, but still... just the idea that it's pinging something - I assume the NOC - constantly when not even used is a bit unnerving.

Posted via CB10

[tgillan]

Something can't be right. I send hundreds of BBM messages a month if not more, as well as pictures. My device monitor shows less than 20mb for cell and 200 for WiFi. You shouldn't be getting the same usage as a heavy user if you don't use it at all..

[trinipoco]

if you dont like bbm, i dont think a blackberry is for you

Ignorant comment

Posted via CB10

[Dr J39]

I've never even set up BBM on my Z10, yet it's still used 58MB of my data so far this month alone. What is it doing?

I don't know what is happening, on yours, but mine shows: Data 0 KB. It does take up 55.1 MB of storage, but that is nothing, on a Z10. I don't see how it could be using your data, if you do not use it. Pinging does not use data (but does use a little of your battery.)

[ZeBB45]

if you dont like bbm, i dont think a blackberry is for you

I can understand why people wouldn't like BBM. The broadcast messages really do my nut in so I end up deleting contacts for that reason alone.

Q10 - 10.3.2.2204/SR .2134  < α∂∂ι�т > 

[Daniel Montanaro]

Something can't be right. I send hundreds of BBM messages a month if not more, as well as pictures. My device monitor shows less than 20mb for cell and 200 for WiFi. You shouldn't be getting the same usage as a heavy user if you don't use it at all..

I agree. I've been a BlackBerry user since 2009. Excessive bbm use was never a cause for concern with regards to battery or data. Try wiping the device and restoring.

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[joeldf]

I agree. I've been a BlackBerry user since 2009. Excessive bbm use was never a cause for concern with regards to battery or data. Try wiping the device and restoring.

Posted via CB10

My mistake. Please forgive my overstatement. I saw the total memory amount, and most of that is app size.

Screen shot of data - mobile and wi-fi for BBM So far this month...



Still have to ask... when not used, why is it using any data at all - even if it's only about 7.5MB. And what's with the higher peaks on some days when there's been no change in use for the life of the phone.

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[anon(679606)]

I tried using parental controls to shut BBM to save data but it splayed my groups of app icons into pages of individual icons... undid it & it is back to normal... what's with that?

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[ATMJOE]

Even though your hardly using BBM
It's possible an
Apps that you installed asked to connect to BBM as a permission
It could be an app that you have installed that accessing BBM
Maybe try going thru your
Security and privacy
Applications permission
It will be a BlackBerry App
Turn off connect to BBM
Worth a try



Posted via CB10 Canadian Passport

[joeldf]

Even though your hardly using BBM
It's possible an
Apps that you installed asked to connect to BBM as a permission
...
Posted via CB10 Canadian Passport

I've already turned all those off. It's the first thing I do after an OS load, and app restore - because all those permissions are asked all over again.

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[dwisetyoaji]

I use BBM for texting a lot. Only takes 50 MB in a week.
There must be something wrong with yours.
The only I know using parental control option.

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[m3mb3rsh1p]

What is your status? I have mine set to "Busy." I don't know if it will help.

[Witmen]

Another example of one of the biggest short comings of BB10.

With the legacy OS, pretty much every pre-installed app (or at least all of the ones I ever tried) was completely uninstallable. With legacy OS, users had far more control. With BB10, you get what BlackBerry gives ya and too bad if ya don't like it.

Don't want BBM wasting resources on your device even though you don't ever use it? Well too bad!

[diegonei]

I can understand why people wouldn't like BBM. The broadcast messages really do my nut in so I end up deleting contacts for that reason alone.

None of my contacts broadscast stuff....

(This is in no way related to the fact I have a do not broadcast rule and delete on the spot...)

[extisis]

Another example of one of the biggest short comings of BB10.

With the legacy OS, pretty much every pre-installed app (or at least all of the ones I ever tried) was completely uninstallable. With legacy OS, users had far more control. With BB10, you get what BlackBerry gives ya and too bad if ya don't like it.

Don't want BBM wasting resources on your device even though you don't ever use it? Well too bad!

so far only the OP is experiencing this extreme glitch. no need to call out a whole OS on it as if everyone is running into this problem.

[Supa_Fly1]

My mistake. Please forgive my overstatement. I saw the total memory amount, and most of that is app size.

Screen shot of data - mobile and wi-fi for BBM So far this month...



Still have to ask... when not used, why is it using any data at all - even if it's only about 7.5MB. And what's with the higher peaks on some days when there's been no change in use for the life of the phone.

Posted via CB10

I'm glad you brought this up!

It seems we where ALL made to believe that QNX core can isolate and separate instances within the stack from one nanotechnology r blocking one item without affecting the other. This doesn't seem to be the case.

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[phuc6789]

Thanks for all comments. I tried all your solutions. I did wipe. I always deny all BBM connecting permission. I create a thread to see the help. I used 8700, Pearl, 9700, 9780, Q10(use normal 3G data without Bis) and playbook as well. But I haven't faced to this problem. I don't know how to add a screenshot in the post. My data usage is about 10Mb each day and reach to a hundred if I receive a text. Even roaming data was used while I have already disabled in the setting. I will try parental control to see what happen.

[Witmen]

so far only the OP is experiencing this extreme glitch. no need to call out a whole OS on it as if everyone is running into this problem.

Every single BB10 user is experiencing exactly what I mentioned. What problem do you think I was talking about?

Can you uninstall BBM from BB10? Does having BB10 installed use storage space whether you use it or not?

Ah, yea. Looks like all BB10 users have the problem I spoke of. A complete and total lack of control. With the legacy OS, BBM was completely uninstallable. With BB10 it isn't.