1. Sandro Shermazanashvili's Avatar
    I have a Verizon Blackberry Z10 device and updated to 10.3.2.556 about an year ago... but now I have some voice problems during calls other party cannot hear me (they hear me on speaker and headset though) so I find this because of this update... I want to go back to original verizon OS can you suggest what to do or where to find it?
    12-11-15 10:05 AM
  2. bmercer94's Avatar
    You cannot go back to 10.2 or earlier from 10.3, but using BlackBerry Link you can factory reset to the latest available from your carrier

    Posted via CB10
    12-11-15 10:09 AM
  3. BoyTanggol's Avatar
    .556? Isn't it a little outdated?

    Posted via CB10 using BlackBerry Passport
    12-11-15 10:31 AM
  4. Sandro Shermazanashvili's Avatar
    I think theres only one release from verizon so it means going back right?
    12-11-15 12:25 PM
  5. Sandro Shermazanashvili's Avatar
    It is but I think the leaks will go wrong soon or later
    12-11-15 12:25 PM

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