1. Easypants's Avatar
    Drop my z30 in a lake. Signed into new device with my BlackBerry account info. Didn't see calendar info,contacts, or passwords return to device.

    Blackberry protect was on in old device.

    Posted via CB10
    08-25-15 10:52 PM
  2. conite's Avatar
    BlackBerry Protect does not backup anything - that's not what it's for. It is used to locate or disable a lost device.

    Hopefully you have made a recent backup using Link.

    PassportSQW100-4/10.3.2.2339
    08-25-15 11:00 PM
  3. anischab's Avatar
    Restore from old back up. If you didn't back up, you cant restore.

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.2.1531; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.1.2480; Germany.
    08-25-15 11:52 PM

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