1. kevinjansz's Avatar
    I get a authentication error when trying to connect. my username and password is correct and all the settings as it was! What's missing??

    Posted via CB10
    06-03-15 04:37 PM
  2. jaydee5799's Avatar
    did you use Sachesi to update your phone to 10.3.2? sometimes wiping the info removes it from the phone and it can't populate back. Happened to me when I used an autoloader for an OS.
    06-04-15 05:14 AM
  3. kevinjansz's Avatar
    I used a Autoloader. What should I do now?

    Posted via CB10
    06-04-15 11:28 AM
  4. erwinfr's Avatar
    Go to the hide.me website and login with your credentials. You probably get a "you need to buy a plan " notification.
    Click on the free plan and it will be enabled again. Had the same issue. Hide.me disables accounts every now and then

    Posted via CB10
    06-04-15 11:30 AM
  5. kevinjansz's Avatar
    Go to the hide.me website and login with your credentials. You probably get a "you need to buy a plan " notification.
    Click on the free plan and it will be enabled again. Had the same issue. Hide.me disables accounts every now and then

    Posted via CB10
    Nope no notifications bro! I don't think there is anything wrong with the account.

    Posted via CB10
    06-04-15 11:45 AM
  6. jope28's Avatar
    I'm on 10.3.2.798 and 12VPN account is working as is the VPN45 one.
    So, I would imagine that your issue is not on the OS side.


    [Hopefully NOT edited by admin to be fair lol. ] Frosty White Q10/10.3.2.798 CB10
    Attachment 356008
    06-04-15 12:41 PM
  7. erwinfr's Avatar
    Hmmm same issue here om PassportSQW100-1/10.3.2.798

    Posted via CB10
    06-04-15 01:05 PM
  8. kevinjansz's Avatar
    Hmmm same issue here om PassportSQW100-1/10.3.2.798

    Posted via CB10
    So it isn't just me! Even you have problem's connecting to hide me?

    Posted via CB10
    06-04-15 01:37 PM
  9. erwinfr's Avatar
    Yes. Worked before PassportSQW100-1/10.3.2.798

    Posted via CB10
    06-04-15 04:06 PM
  10. kevinjansz's Avatar
    I wonder if there is a fix for it.

    Posted via CB10
    06-04-15 05:01 PM
  11. rhoric's Avatar
    I just signed up for hide.me today. It won't let me connect. I run Classic SQC100-4 10.3.2.798. So it must be something in the software update
    06-04-15 05:03 PM
  12. tyoma53's Avatar
    Greetings all,

    Please accept bug:
    blackberry.com/jira/browse/BBTEN-3138
    06-05-15 01:35 PM
  13. kevinjansz's Avatar
    It's working now I don't know how but it does

    Posted via CB10
    06-07-15 04:47 AM
  14. amit kafle's Avatar
    Hide me vpn not working after 10.3.2 update!!! Please help-img_20150607_155544.png

    Posted via CB10
    06-07-15 05:11 AM
  15. lycan666's Avatar
    had the same issue , i contacted them very promptly issue was resolved at their end
    06-07-15 07:56 AM
  16. rhoric's Avatar
    I tried connecting to mine today. Connected with no problems. All I did was backed up my phone and wiped and re installed 10.3.2 using an auto installer.

    Posted via CB10
    06-07-15 11:55 PM
  17. JSmith422's Avatar
    Can someone tell me more about hide.me? What's the thought process there? Provides more privacy?
    06-08-15 12:07 AM

Similar Threads

  1. Replies: 4
    Last Post: 06-06-15, 11:25 AM
  2. How can I stop my 9780 from repeating all my e mails back to me?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-04-15, 10:29 AM
  3. Anyone from INDIA Got 10.3.2?
    By deepu997 in forum BlackBerry Z30
    Replies: 6
    Last Post: 06-04-15, 12:52 AM
  4. Got my BBQ10!!! but need help...
    By Toto91 in forum BlackBerry Q10
    Replies: 2
    Last Post: 06-03-15, 07:34 PM
  5. Downgrading to 10.3.2.680 from 10.3.2.798?
    By jamielall in forum BB10 Leaked/Beta OS
    Replies: 4
    Last Post: 06-03-15, 02:19 PM
LINK TO POST COPIED TO CLIPBOARD