1. Aniket Patwardhan's Avatar
    I updated my B Z10 to and i have enterprise account from my company (Lotus Notes and not Outlook). I started getting "Protocol Layer Unable to send message" error for replying to any of the mails. After checking with company IT they asked me to delete Email account and re-activate it. After reactivation actually i see no email account in Hub!! work profile is created, but email account is missing!! After 2 days of daily discussions over phone & sametime, finally guys have just asked me to roll back to previous and dont update the OS to!!!! thats sad.... CAN ANYONE HELP ME??
    08-05-13 02:12 PM
  2. Aniket Patwardhan's Avatar
    Carrier is Etisalat, and i am in Dubai
    08-05-13 02:12 PM
  3. AfterHoursWelds's Avatar
    Yeah, i had problems to.

    Posted via CB10
    08-07-13 10:02 PM
  4. suprmanx7's Avatar
    Go to 10.2. Best, better than any 10.1 ever

    Posted via CB10
    08-07-13 10:04 PM
  5. AfterHoursWelds's Avatar
    I called my carrier, wiped my phone numerous times and spent last week without being able to text properly.

    Here was my solution to the problem as BlackBerry is looking into the problem but not solving it.


    Posted via CB10
    08-07-13 10:05 PM
  6. Aniket Patwardhan's Avatar
    Updated to 10.2 but issue remains

    Posted via CB10
    10-24-13 05:03 AM

Similar Threads

  1. Predefined SMS message to send on call that I reject
    By Adrian Pantir in forum BlackBerry Z10
    Replies: 12
    Last Post: 11-17-13, 08:37 AM
  2. Replies: 11
    Last Post: 08-07-13, 04:37 PM
  3. contacts don't link on 10.2.0,147
    By spoonman9696 in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 08-05-13, 02:11 PM
  4. Frustrated game progress not restoring on 10.2
    By pooger in forum More for your BlackBerry 10 Phone!
    Replies: 4
    Last Post: 08-05-13, 01:59 PM
  5. Cant see my Facebook messages
    By onlyoneromeo in forum BlackBerry Z10
    Replies: 2
    Last Post: 08-05-13, 01:46 PM