1. janja's Avatar
    Ever since I updated my stl100-1 from 1047 to 1521, my z10 initially connected with my BlackBerry Link and I was able to do a a restore of my back up but my phone no longer connects with my link and my laptop doesn't even recognise my phone.
    The blackberry device manager shows that it's connected but it doesn't show in My Computer and I can't access the drive on my system.
    System is windows 7 64bit.
    It had been working perfectly before the update.

    Posted via CB10
    09-15-13 02:04 AM
  2. Bhupendra Warade's Avatar
    Happens to me all the time. I close the link. Start it again. And I use different usb ports. It ends up reading my phone after a few tries. Tell me if it works

    Posted via CB10
    09-15-13 02:23 AM
  3. Eduard Galan's Avatar
    What version of link do you use?
    I installed link 1.2 and the problem was gone. I'm on stl-1 also.

    Posted via CB10
    09-15-13 03:11 AM
  4. Ecm's Avatar
    It may not be Link -- directly.
    Link actually seems to work better on my old 32bit Win7 PC than on my 64bit laptop. Go figure.
    Also, I stopped using Link for my backup/restore chores once Sachesi cam along. (http://forums.crackberry.com/bb10-le...taller-825409/)
    This is a lean little program, developed by one of the BerryLeaks team (Xsacha). It creates backups in the same .bbb format as Link; will restore Link backups as well. BUT, it's a heck of a lot faster and more reliable. I've used it to restore Link backups that Link couldn't!
    It's also my go-to for side loading. Simple, and doesn't even require the device being put into development mode. It has a few other uses as well, but these are the most usefull.
    Give it a try if you're stuck.
    09-15-13 09:45 AM
  5. janja's Avatar
    Really appreciate.
    Will probably download the sacchezi later
    Right now.....i just switch off my phone and boot it connected to the laptop and it usually picks it.
    I'll try and download the links 1.2 too

    Posted via CB10
    09-15-13 07:27 PM

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