1. Mustafa Musleh's Avatar
    I downloaded the autoloader for my Blackberry Q10 last night. When I connect my blackberry, literally NOTHING happens. I rebooted my BB, the PC, and I even did a security wipe on my phone. It's stuck on that "Connecting to Bootrom"

    I accidentally connected my 9900 and the autoloader worked so what the heck is going on?
    11-23-13 01:24 PM
  2. zocster's Avatar
    Do you have link installed? Sounds like you need to remove BBDM as it don't play nice with Link.
    11-23-13 01:32 PM
  3. Mustafa Musleh's Avatar
    I did. I just uninstalled it. But now the autoloader immediately closes as soon I it opens. Instantly. Or should I install link?
    11-23-13 01:48 PM
  4. anon721037's Avatar
    Install link yes, I think you need the drivers from it, but do not open when using auto loader.


    Posted from my Z30 with the CB10 App that doesn't work worth ****,
    zocster likes this.
    11-23-13 01:54 PM
  5. zocster's Avatar
    Install link yes, I think you need the drivers from it, but do not open when using auto loader.


    Posted from my Z30 with the CB10 App that doesn't work worth ****,
    Yes, what he said
    anon721037 likes this.
    11-23-13 02:13 PM
  6. Mustafa Musleh's Avatar
    I just re-installed link. Now it's back to the original problem :/ Thank you for responding as well my friend.
    11-23-13 02:14 PM
  7. parthokarki's Avatar
    Just install blackberry link, it will also install blackberry device manager automatically that has the drivers.

    Then it will work.

    Posted via CB10
    11-23-13 02:16 PM
  8. Mustafa Musleh's Avatar
    It worked finally! Thank you!
    11-23-13 02:19 PM
  9. anon721037's Avatar
    Try putting it in airplane mode , and if that doesn't work hold power button down until lit starts.


    Posted from my Z30 with the CB10 App that doesn't work worth ****,
    11-23-13 02:20 PM

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