1. Tvg Reddy's Avatar
    I have a vodafone uk q10. I unlocked it and using it in denmark with other carrier. I tried to use mobile hotspot and I am getting error. ?cannot use mobile hotspot due to roaming restrictions". I also have a triangle symbol with a R next to the 3g symbol on the top right hand corner.

    Please need some suggestions. I tried the sim in another mobile I have no problem with thethring.

    Posted via CB10
    06-25-14 10:54 PM
  2. dsunmade's Avatar
    You may have to call the customer care of the network. Seems like a network issue
    06-25-14 11:00 PM
  3. anon721037's Avatar
    That's means your roaming. Turn it off and see what happens.


    Posted on CB10 on my Z30 STA100-5 / 10.2.1.3175
    06-25-14 11:14 PM
  4. Tvg Reddy's Avatar
    How can I turn roaming off? I cannot see any options for that.

    Posted via CB10
    06-26-14 12:10 AM
  5. LoneStarRed's Avatar
    Swipe down from top for settings.
    Tap mobile network.
    Look for Data services while roaming menu.
    06-26-14 12:29 AM
  6. Tvg Reddy's Avatar
    Yes I see data services, on/off and prompt and I choose on. But still have the problem

    Posted via CB10
    06-26-14 01:08 AM
  7. Tvg Reddy's Avatar
    Anyone please tell me if they know a solution. Is it possible the carrier can lock something even the mobile is unlocked?

    Posted via CB10
    06-26-14 11:08 AM
  8. Tvg Reddy's Avatar
    I figured that the carrier put restrictions even I unlocked it, the restrictions are software based tried escreen method but it didn't work. Any sugesstions how to disable the restrictions in the os.

    Posted via CB10
    06-28-14 04:23 AM
  9. der_mit's Avatar
    Yeah, the sim card issuer (the carrier) can definitely control the hot spot function on your phone, even if your plan is unlimited and your phone is unlocked, I am ABLE to create a hot spot using my phone even though my carrier has told me that function is not authorised with my data plan, maybe it's an oversight on their part, they've never charged me extra when I use it, so I'm not complaining.

    Posted via CB10
    06-28-14 11:13 AM
  10. Tvg Reddy's Avatar
    I don't have any problem with the sim in another mobile. It more looks to me that the q10 even though unlocked cannot change something inside the os. I really hope someone who knows might help.

    Posted via CB10
    06-29-14 12:01 AM

Similar Threads

  1. Netflix gets update with new look and UI
    By oldsoul123 in forum More for your BlackBerry 10 Phone!
    Replies: 14
    Last Post: 07-04-14, 07:24 PM
  2. Thanks to having a Z10 with NO problems
    By Jahtruth in forum BlackBerry Z10
    Replies: 28
    Last Post: 06-29-14, 01:43 PM
  3. How does selection of popular apps compare with 9900 and Q10?
    By helpimstuck in forum BlackBerry Bold Series
    Replies: 5
    Last Post: 06-29-14, 08:35 AM
  4. Can't update my BBM! HELP!!
    By Mechanical Engineer in forum BlackBerry Z10
    Replies: 2
    Last Post: 06-26-14, 02:53 AM
  5. Please help me! BBM!!!!
    By Mechanical Engineer in forum Ask a Question
    Replies: 3
    Last Post: 06-25-14, 11:27 PM
LINK TO POST COPIED TO CLIPBOARD