[mttomas]

had the same yesterday. after some times( hours) it worked...

[Banco]

As if by magic, it's just started to download the update...

[cosminleonard]

until an hour ago i ve tried all possible way to repair these ( restarts, forced wipe, another wifi for update...) Hope they fix these pretty soon :|

[Banco]

until an hour ago i ve tried all possible way to repair these ( restarts, forced wipe, another wifi for update...) Hope they fix these pretty soon :|

I feel your pain. Went through the lot of them. Uninstalling and reinstalling Desktop Manager, resetting the wifi router, googling endlessly for cures....I should have looked here first to see if anyone else was having the same problem. Doh.

[cosminleonard]

it works yesss

[erwinfr]

it works yesss

Still no luck guess i have to wait for an extra while

[cosminleonard]

it will come to you too. wait for it . The download speed of the update, from my part, is very slow ... Try a reboot and see what happens

[tahabashir1991]

i ve made a factory reset and i me stuck at update software. Any suggestions?

sign in to blackberry id when it ask after that let it check software update ...... it will not stuck there ...... make sure your wifi working well ........ I had the same issue yesterday many times I restarted but nothing happens then after an hour mobile said unable to register in bb infrastructure then simply I gave email id and it didn't stuck on software update

[cosminleonard]

The update server has some problems. Give it time. Now my os is working great. Give it time....


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[Hatem Kassab]

the same happened to me and I solved it, just download 10.1.0.4633 autoloader and install it

[chrissmartin]

Ok fixed
....seems it was a server error


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[erwinfr]

Seems al fine now. Updates went through but dit a restore with Link on my MacBook with Mavericks on it, holy hell, took 14 hours on the damn thing. Do not know what Apple has changed, it is not for the better

[bobauckland]

Ugh, official update caused even worse battery life, unable to get through a day, so decided to security wipe the device as it seems to be the only way to get back battery life on BB10, security wipe every few months.

Now it's stuck on checking for updates like for everyone else here. Server down or whatever, so much for 'getting things done'
BlackBerry are crap at software, this is disgusting, my phone is not usable and who knows for how long.

[cosminleonard]

Wait for the server to comeback. Yesterday i ve waited 5-6 hours.

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[bobauckland]

Wait for the server to comeback. Yesterday i ve waited 5-6 hours.

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Ventually did, but what a joke of an idea for the upgrade, daftest requirement I've ever seen.

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[Shemhazai]

Same problem 1 day ago..but now it works..

Just wait about 2 hours..dont use your wifi connection..and walk around,maybe different place on outdoor...use your mobile network&data ( wifi off )...and it works, software update again...but its additional update ( 7 mb )...
And u can by pass setup to home screen..



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