1. IamLadyK's Avatar
    I recently set up Hide.me VPN on my Z30 and Passport. My settings are the same on both devices.

    Gateway: Microsoft IKEv2 VPN Server
    Authentication: EAP-MSCHAP v2 and Fully Qualified Domain Name
    Gateway CA Certificate: All CA Certificates
    Automatically determine IP, DNS, and algorithm

    I have Auto-Connect set over mobile and Wi-Fi with Power Optimization off.

    I am using the recommended settings per Hide.me. The problem is my devices are not staying connected to the VPN. The connection seems slightly more stable on the Passport. My Z30 switches from Wi-Fi to mobile even when I am using my home Wi-Fi. I have also noticed the connection dropping on my Surface 3. I have tried switching to servers in other regions.

    Is there more I can do with the settings? Anyone else using Hide.me and having better results?

    Posted via CB10 on BlackBerry Z30
    09-21-15 11:55 AM
  2. Rustybronco's Avatar
    I use hide me.

    Same settings with...

    Gateway Auth Type PKI
    Gateway Auth ID Type Identity Certificate Distinguished
    Aliow Untrusted Certificate prompt

    Automaticallt determine IP on
    Automatically determine DNS on
    Automatically determine algorithm on


    Use proxy off

    Automatic VPN Connections...
    VPN Profile None
    All three radio buttons turned off
    Last edited by Rustybronco; 09-21-15 at 01:30 PM.
    09-21-15 12:34 PM
  3. IamLadyK's Avatar
    It looks like my settings match your settings except the Automatic VPN Connections.

    Thanks for sharing your settings.

    Posted via CB10 on BlackBerry Z30
    09-22-15 01:55 AM
  4. Rustybronco's Avatar
    I can't say if they support all BB devices. They do support Z10 and Playbook.
    09-30-15 04:21 PM

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